Storage forum

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WD Ext hard drive suddenly does not show up

by greenday121 / June 7, 2007 2:15 AM PDT

Greetings,

I have been using a WD external hard drive for over a year now with no problems. Today I have suddenly ran into one. After restarting my computer the drive no longer shows up in Windows Explorer. Device manager shows the drive as connected and working properly. The problem is not just with windows explorer. For example, if I try to play a song on iTunes (all of my music is stored on that drive), iTunes can no longer find the song file.

I have restarted my computer and switched usb ports but neither step helped. I am running XP SP2. Any ideas would be greatly appreciated.

Thanks,
Dan

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Collapse -
Nope
by greenday121 / June 7, 2007 6:14 AM PDT
In reply to: Link to bad cable...

Thanks for the link. I tried that, but it did not help.

Collapse -
Also...
by greenday121 / June 7, 2007 6:35 AM PDT
In reply to: Nope

I should also note that I have tried this on two different computers, with two different cables for both, and continue to have the same problem.

Collapse -
Check that discussion and see
by R. Proffitt Forum moderator / June 7, 2007 6:50 AM PDT
In reply to: Also...

Where I note the usual names. Getdataback, Zero Assumption Recovery have demos to see if they can help. In other discussions we find we remove the drive and put it in a new case.

Bob

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