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WD Elements 2TB Hard Drive not working on TV?

by BrionyMae / January 18, 2016 3:57 AM PST

My old Seagate 2TB hard drive broke recently so I bought a WD Elements 2TB to replace it. I configured the hard drive to FAT32 to work on my mac and put all my movies and tv shows back onto the hard drive.
The hard drive works on my mac fine but doesn't work on my TV or Playstation or anything else. The TV registers that there is a USB connected and I can go into it, but it just has a file 'C' on it with nothing in it.
My old Seagate one worked with all these devices (it was also one that needed to be plugged into a power source whereas the WD one isn't, not sure if this would make a difference?).
Also the data on it now is at 1.3TB so also not sure if TV doesn't recognise a hard drive that has this much data on it?

I know practically nothing about computers and such so probably best to explain it to me as if I'm very very stupid Happy

Thank you!

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All Answers

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Uninstall the SmartWare program from it
by James Denison / January 18, 2016 4:30 AM PST

that's probably interfering.

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