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General discussion

wawadigital

Mar 31, 2006 5:52AM PST

did anyone ever have any dealings with this company?
they have a very good price on a canon sd550 but I am a little leery about ordering it. ($259)
any help would be appreciated.

Discussion is locked

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WAWA
Mar 31, 2006 7:16AM PST
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never have anything in stock
Apr 1, 2006 7:15PM PST

I have ordered a panasonic lumix from them 3 times, but they never have it in stock even though it shows they have it. They change the price pretty often, and they have really bad customer service. I don't suggest anyone to do businese with them. it is probably just an empty company

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You are lucky if not scamed
Apr 4, 2006 2:42AM PDT
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wawa sucks
May 15, 2006 1:26AM PDT

I placed an order with wawadigital online for a digital Camera. Their web interface sucks as it did not tell me the grand total which would be charged to my credit card until I submitted my order!
I was not happy with the total so when I tried to call them to cancel my order they were closed all day saturday eventhough the website says they are available in the afternoon on saturdays.

Next time I called them was on monday and the first person I talked to was very rude on the phone I had no clue as to the status of my order when he discontinued the conversation and ended the phone call.

I called back again and got in touch with a different sales person who then was able to cancel my order.

(I did email them the same day I placed my order and have yet not anyword if they got my email or not!)

NOTE: WaWaDigital is also know as StarGatePhoto.com, Stop4Camera.com, and Starlight Cameras.

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WaWaDigital
May 23, 2006 9:22AM PDT

Responding to the individual wanting to know about 'Dealing' with WaWaDigital.
In the past, I have bought many things over the internet. Also, I have bought many big ticket items and had very few problems with the merchants.
Except for WAWADigital...they have the worst customer service department. Individuals there are arrogant and will not return calls or emails.
I ordered a camera, memory stick, quick power battery charger and other items because I thought the prices were unbelievable! Also, I wanted the special next day delivery and paid the price, too. Guess what? I did not receive my merchandise. Called customer service and was told that the merchandise will go out on special 'Saturday Delivery' by UPS. It never arrived and they will not answer phones on weekends. On Monday, I called and the individual there told me that they did not have it in stock!! Requested cancellation and confirmation. The Rep. hung up on me! Again, I called and asked for some kind of confirmation and the Rep. said, 'we do not send email nor give confirmation numbers and hung up'. No apologies or expressed any type of concerns on the order (I purchased the camera for my son as a graduation gift and you can imagine the disappointment).
Do not take any chances with this merchant...you will dread the service and they do not care.

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WaWaDigital
May 23, 2006 10:02AM PDT