Windows 10 forum

Question

wataerdrop sound in windows 10

Hi there, I have recently bought a new laptop and there is a rather annoying waterdrop sound. I have muted system sounds (all of them) and have unchecked the pop-up blocker sound in IE - advice given in various forums. I have also uninstalled every app I have downloaded because some say any third party app or extention can cause this sound. At the end, without any third party gadget, with system sounds muted, popup blocker sound unchecked in IE, popupblocker unchecked in my browser (Firefox), I still hear this sound whether on the internet or not. Can somebody please tell me how I can get rid of this sound? I have also chatted with someone from MS who has gone through all this muting settings, but this also did not help. Thank you very much.

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All Answers

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Answer
Just In Case It's Malware

In reply to: wataerdrop sound in windows 10

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no malware

In reply to: Just In Case It's Malware

I have scanned my laptop with ESET NOD 32, Windows defender and one of those you listed, and no malware was found. I wonder if resetting the laptop would solve the problem?

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Answer
Disable All Sound.

In reply to: wataerdrop sound in windows 10

I suggest you to disable all enhancements in Speakers properties and check. Refer the steps below:
1, Press Windows key + X.
2, Click on Control Panel.
3, Double-Click on the Sound Icon and click on Speakers.
4, Click on Properties.
5, Click on Enhancements Tab.
6, Now click "Disable All Sound Effects"
7, Click OK and check if issue persists.

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enhancements

In reply to: Disable All Sound.

Thank you so much for your suggestion. On this screen the speakers/headset does not have a "disable all sound effects" option. A little lower down there is a list of sounds but it is set to none. I use a headset for skype and that is also listed and this one contains an option to disable; I did check the box now. Unfortunately, the problem persists. I can just add that you can hear that waterdrop even when all the speakers are muted. Could it be the screen, mouse wifi or something else that is plugged in? Although removing them all, also does not solve the problem. Of course, I cannot remove the screen. I am considering calling Dell to hear their opinion, or to reset the pc to see if it was a problem at the begining or something that started afterwards.
Thank you again.

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Answer
If it does it when muted?

In reply to: wataerdrop sound in windows 10

That's a good one. Now this is a stretch but long ago there was a "BEEP DRIVER" that could do odd things.

Let's research that with W10?

I see that it's still out there and is there anything connected with USB?

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Can you add the make and model?

In reply to: If it does it when muted?

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Make and model

In reply to: Can you add the make and model?

Hi Yes, I have muted every possible thing, even the speakers, but the waterdrop sound is still there. I have connected via USB the headset for skype. I shall follow the link you have posted and see if I can learn something from that. The headset is 2-Logitech H555, the onboard speakers Realtek High Def. Audio. I have a Dell Inspiron 5559 .
Thank you very much for your time and attention.

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USB audio might not get muted.

In reply to: Make and model

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Skype

In reply to: USB audio might not get muted.

As I have mentioned, it is a new laptop and I have been very careful not to download a lot of apps. So I have very few at present. I have already uninstalled them all, no difference. Also I want to say the sound comes from the lower left corner of the laptop even when the speakers are completely muted. It is really bizzarre! Confused

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correction

In reply to: Skype

the sound come from the lower RIGHT hand side of the laptop Silly

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All this time folk thought it was speakers. WHAT MODEL?

In reply to: correction

I re-read the post and can't find make and model. If I had that I would look to see if there is a disassembly video to see what's there.

If it's a hard disk drive, those can make noise. Solid state drive may be required to fix this one.

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Speakers / mode / hard drive

In reply to: All this time folk thought it was speakers. WHAT MODEL?

Thank you so much for your reply. I have a Dell 5559. Microsoft suggested that I call Dell. They have replaced the laptap, but alas, the second one has the same problem. A Dell technician logged on to my pc and discovered that the hard drive is faulty. He has placed a service request on Saturday and I am waiting for the technician to replace the hard drive. Hopefully, after that I can work in a more quiet environment as it is not always convenient to block it out with music once it decides to emerge from a nap! Basically, microsoft just checked whether I have muted system sounds correctly. It cannot be the speakers, because the noise persists even when the speakers are muted. I suspect that there was a batch of faulty hard drives. Those who complain are assisted and those who don't, well, no problem I guess.
Once I am happy with my laptop, hopefully before the weekend, I shall inform the forum here. In the meantime, I thank all those who have responded to my request. It is good to know that there are some really good people out there!

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