Wow. That does sound kinda bad. Just to let you know, I've personally had 3 Zunes (upgraded twice mainly for storage space), and I've never had a single issue. In fact, I'll be purchasing my fourth Zune when the Zune HD comes out this fall. I can understand your reservations about Zune after that, but you asked if it was a fluke, and I'm thoroughly confident that it was. Hope this helps.
Bought a Zune yesterday from Wal mart..Never charged up.....got a message after an hour or so that my pc usb port power was exceeded....Well, when i tried to unplug the cable from the zune it actually tried o pull the insides of the Zune out..Is Zune quality bad normally...Trying to decide weather to go with Zune or something else since that Zune made me gun shy on Zune