I'm surprised Samsung wouldn't repair it after technicians said there's no evidence of external impact.
Anyway, if you don't get a good response from Samsung, you might check the benefits of the credit card you used to buy it (if any)... some, like american express, cover theft and accidental damage for 90 days (though amex caps it at $1000, but better than nothing...).
Please help. I have a broken LCD but it WAS NOT caused by impact or any other physical handling.
I purchased a LN40A630 at the beginning of November '08. It had a wonderful picture and great features that I have come to expect from Samsung (I also own a 30" CRT HD tv from Samsung). On January 1st, while I was watching tv, I heard a loud pop and the LCD showed a spiderweb pattern. Nothing touched the tv,No extreme temperature changes occurred, Nothing in the room enviroment changed. I can only speculate that the LCD matrix had a weak spot that finally failed. I have seen this happen on LCD computer monitors.
Unforunately, neither Samsung nor hhgreg are inclined to provide any kind of warranty service. The assumption seems to be that if the LCD is cracked from a single point then it must be impact damage. Technicians from two different authorized service centers have examined the set and declared that there is absolutely no external evidence of an impact.
Please help me resolve this problem. Thank you.