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General discussion

Warranty help

by bortiz12 Aug 12, 2009 3:08AM PDT

Hi,

I purchased a 46 LCD TV from Best Buy in March 2008. I did not buy the extended warranty. About a two months ago the screen was fuzzy on the right side and had lines through the screen. I took it to a local service shop and the gentlemen suggested I may need a new LCD Panel, which is half the price of the television's original cost. As I am outside of warranty is there any options? I think it's quite unfortunate to buy a quality TV and to have to buy another TV a little over a year later. I called Samsung before it was diagnosed and they simply told me I was out of warranty and it was my decision to not buy a warranty. It looks like I am better off buying a new TV but how could I possibly give Samsumg my business if they are unwilling to help or bend?

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