If you have a case number from your call, I'll see if I can do something with that. You'll need to eventually provide a receipt.
I can't promise anything, but it's worth asking.
--HDTech
I have written (ground mail) the Samsung American Corp Offices in NJ, three times with no reply and the online and phone customer support tell me they can not assist with the warranty coverage date descriptionary.
My BD-UP5000 is dieing and I have written the 'office of the president' of Samsung America {and other parties} to get the warranty issues researched and hopefully settled, due to what could be classified as false advertising by both the reseller and Samsungs own web site.""Register now and you'll receive an extra three (3) months warranty on the product"" 'http://www.samsung.com/us/mysamsung/product/myssMyProductRegist2.do']
The reseller sent me a "BACK DATED" third party warrenty and now I have issue.. one samsung should cover the repair.. two if I use this third party warrenty would I be comitting fraud???
Can anybody here help?!?

Chowhound
Comic Vine
GameFAQs
GameSpot
Giant Bomb
TechRepublic