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Warning - the Norton Virus

After 7 weeks of working without trouble my Norton Internet Security 2007 software has crashed my new computer. Actually the software quit working and Symantec's automated answer was to completely remove their software then reload it again. They even offered a special software program to handle this for me. Now my programs are crippled or not working at all and Symantec (so far) is useless in finding a better solution than reformatting my hard drive and spending endless hours reloading the operating system & programs. This is not the first time I have had to perform this full reconstruction due to a Norton security product. Rest assured it will be the last time. Perhaps someone from CNET can explain why they have endorsed this product. Based on my experience it is too costly.

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About CNET;About Norton

In reply to: Warning - the Norton Virus

CNET http://www.cnetnetworks.com/?tag=ft
Quite a lot of services by CNET. Download.com, forums, reviews. There's policy on both and it depends on their reviewers on what they wish to review.

About Norton:
I don't know what version you have that didn't work in your computer but I have NIS 2007.2 that works great in Vista. I even tried it in XP last year NIS 2007 (not build 2) with no problem.

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Reply

In reply to: About CNET;About Norton

When it works it works well but when something happens that it doesn't like the experience can be worse than the virus it is supposed to protect me from. My new computer is 3 months old running XP Pro with whatever updates MS Windows and Symantec have offered.

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Question: Did the computer came with Norton?

In reply to: Reply

but the update by Symantec is the caused?

BTW, you can try other security tools. AVG, avast, antivirus, comodo firewall, zonealarm to name some of freeware antivirus and firewall.

NOD32, McAfee, Trend Micro, AVG Pro, avast Pro, Antivir Premium are some of commercial products that you might consider too.

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My reply

In reply to: Question: Did the computer came with Norton?

The event that Norton Internet Security did not like was my use of system restore. This caused Norton to quit working. Other than the Norton software becoming non-functional there were no other computer problems. I used my computer normally for 3 days then I followed the Symantec technical bulletin explaining how I was to perform the software removal. It is after I used their removal software that my computer became problematic.
I am definitely looking for other AV systems. I would like to find a on-line server to handle and remove the virus checking burden from my computer

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Just my thoughts.

In reply to: My reply

Did you find out where this virus/trojan came from? Sometimes part of the solution is to find the source. For instance, an uneducated user in the household?

Bob

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