HolidayBuyer's Guide

Windows Legacy OS forum

General discussion

Warning: The battery cannot be identified

by nlypatel0 / October 10, 2009 4:37 AM PDT

Hello,

I have a dell Latitude 131L laptop for three years or so. Recently, I been getting this error message upon start up:

Warning: The battery cannot be identified. The system will be unable to charge this battery. Press any key to continue.

After pressing any key, laptop turns on normally. Battery sign is visible and battery discharges normally. Battery also charges normally when connected to ac adapter.

I have look other forums to start off and they said that changing motherboard, updating BIOS, changing ac adapter or changing battery won't help this problem. Of course, Dell doesn't have solution for this either.

One thing that I have tried was to let my battery run out and let laptop go to hibernate on its own. After turning it on without connecting it to ac adapter, I get message that do I want to continue with low battery. Once, I press any key to continue, this error message does away. However, error message came back after I fully charged my battery, disconnected AC adapter and turned it off and turned back on in the morning.

So is there any definite solution for this problem. Please, let me know if this is something that will turn into a serious problem and cost me hundreds of dollars.

Thanks CNET community!

Discussion is locked
You are posting a reply to: Warning: The battery cannot be identified
The posting of advertisements, profanity, or personal attacks is prohibited. Please refer to our CNET Forums policies for details. All submitted content is subject to our Terms of Use.
Track this discussion and email me when there are updates

If you're asking for technical help, please be sure to include all your system info, including operating system, model number, and any other specifics related to the problem. Also please exercise your best judgment when posting in the forums--revealing personal information such as your e-mail address, telephone number, and address is not recommended.

You are reporting the following post: Warning: The battery cannot be identified
This post has been flagged and will be reviewed by our staff. Thank you for helping us maintain CNET's great community.
Sorry, there was a problem flagging this post. Please try again now or at a later time.
If you believe this post is offensive or violates the CNET Forums' Usage policies, you can report it below (this will not automatically remove the post). Once reported, our moderators will be notified and the post will be reviewed.
Collapse -
There are only a few parts to this.
by R. Proffitt Forum moderator / October 10, 2009 4:45 AM PDT

1. Battery.
2. Connections from that to the motherboard.
3. Motherboard.

You didn't tell if a factory install of the OS clears it up or if anyone updated the BIOS. So I'm taking this as the usual old battery or non-Dell battery complaint. If the battery is over 18 months old then you run into the 300 cycle issue. Dell can fix this for a price but most of us will not give them the hundreds needed to fix it.
Bob

Collapse -
Re
by nlypatel0 / October 10, 2009 5:05 AM PDT

so do you suggest buying a new battery? I am not a big computer person so I don't know much about BIOS and how to replace mother board and things of that nature.

Collapse -
Me?
by R. Proffitt Forum moderator / October 10, 2009 5:34 AM PDT
In reply to: Re

Sorry I would not fix it. The message is annoying and you are in the last year of this laptop's life. If its the original battery then it did well enough. And since you can't answer about the BIOS or OS back to factory I'm just left to wonder.

About the motherboard. It's cost would mean you would not fix it.
Bob

Popular Forums
icon
Computer Newbies 10,686 discussions
icon
Computer Help 54,365 discussions
icon
Laptops 21,181 discussions
icon
Networking & Wireless 16,313 discussions
icon
Phones 17,137 discussions
icon
Security 31,287 discussions
icon
TVs & Home Theaters 22,101 discussions
icon
Windows 7 8,164 discussions
icon
Windows 10 2,657 discussions

HOLIDAY GIFT GUIDE 2017

Cameras that make great holiday gifts

Let them start the new year with a step up in photo and video quality from a phone.