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Warning: The battery cannot be identified

by nlypatel0 / October 10, 2009 4:37 AM PDT


I have a dell Latitude 131L laptop for three years or so. Recently, I been getting this error message upon start up:

Warning: The battery cannot be identified. The system will be unable to charge this battery. Press any key to continue.

After pressing any key, laptop turns on normally. Battery sign is visible and battery discharges normally. Battery also charges normally when connected to ac adapter.

I have look other forums to start off and they said that changing motherboard, updating BIOS, changing ac adapter or changing battery won't help this problem. Of course, Dell doesn't have solution for this either.

One thing that I have tried was to let my battery run out and let laptop go to hibernate on its own. After turning it on without connecting it to ac adapter, I get message that do I want to continue with low battery. Once, I press any key to continue, this error message does away. However, error message came back after I fully charged my battery, disconnected AC adapter and turned it off and turned back on in the morning.

So is there any definite solution for this problem. Please, let me know if this is something that will turn into a serious problem and cost me hundreds of dollars.

Thanks CNET community!

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There are only a few parts to this.
by R. Proffitt Forum moderator / October 10, 2009 4:45 AM PDT

1. Battery.
2. Connections from that to the motherboard.
3. Motherboard.

You didn't tell if a factory install of the OS clears it up or if anyone updated the BIOS. So I'm taking this as the usual old battery or non-Dell battery complaint. If the battery is over 18 months old then you run into the 300 cycle issue. Dell can fix this for a price but most of us will not give them the hundreds needed to fix it.

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by nlypatel0 / October 10, 2009 5:05 AM PDT

so do you suggest buying a new battery? I am not a big computer person so I don't know much about BIOS and how to replace mother board and things of that nature.

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by R. Proffitt Forum moderator / October 10, 2009 5:34 AM PDT
In reply to: Re

Sorry I would not fix it. The message is annoying and you are in the last year of this laptop's life. If its the original battery then it did well enough. And since you can't answer about the BIOS or OS back to factory I'm just left to wonder.

About the motherboard. It's cost would mean you would not fix it.

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