Windows Legacy OS forum

General discussion

w2kPro - missing USB port to configure printer, Help!

Got hold of new USB cable to connect the computer and Canon S520. Previously used printer cable for connection.
Start>Settings>Printers>Canon S520 Properties>ports displays LPT1-LPT3 and COM1-COM4, also FILE and Microsoft Document Imaging Writer Port. Missing are the USBNNN ports.Any suggestions? Thank you in advance

Discussion is locked
You are posting a reply to: w2kPro - missing USB port to configure printer, Help!
The posting of advertisements, profanity, or personal attacks is prohibited. Please refer to our CNET Forums policies for details. All submitted content is subject to our Terms of Use.
Track this discussion and email me when there are updates

If you're asking for technical help, please be sure to include all your system info, including operating system, model number, and any other specifics related to the problem. Also please exercise your best judgment when posting in the forums--revealing personal information such as your e-mail address, telephone number, and address is not recommended.

You are reporting the following post: w2kPro - missing USB port to configure printer, Help!
This post has been flagged and will be reviewed by our staff. Thank you for helping us maintain CNET's great community.
Sorry, there was a problem flagging this post. Please try again now or at a later time.
If you believe this post is offensive or violates the CNET Forums' Usage policies, you can report it below (this will not automatically remove the post). Once reported, our moderators will be notified and the post will be reviewed.
Collapse -
Might be proper. Tell me about...

In reply to: w2kPro - missing USB port to configure printer, Help!

The machine and what motherboard chipset driver you installed.

I would have noted which one I would use but you neglected the items asked for in the forum Note.


Collapse -
self-built system over 5 yrs old

In reply to: Might be proper. Tell me about...

it all still works
1stMainBoard FIC AZ11E
Award Bios V6.00PG
VIA3in1 chipset driver ver 4.31

Collapse -
Glad to hear you fixed it.

In reply to: self-built system over 5 yrs old

What was it?


Collapse -
opps! misrep'ed myself too soon

In reply to: Glad to hear you fixed it.

I was talkin about that the dual-display, cd burner, DVD drive, ethernet card, skype usb phone, usb jumpdrives, USB wireless mouse, and sound card/speakers all still work after all of these years since I first built the computer.

Its this new problem that I need help: I had to go and buy a USB 2.0 cable to attach my Canon S520 to my computer (in order to achieve faster printing) and I do not see any USBNNNN ports.

Collapse -
I wonder if your printer...

In reply to: opps! misrep'ed myself too soon

Needed a specific order of install. Some jump in and plug in the printer prior to the driver install. Some drivers during install have a question about parallel or USB. Sometimes you need a specific driver cleanup tool (from the printer maker) to change the parallel to USB install.

I'd uninstall the printer and driver and re-read the install notes.


Collapse -
What Bob is telling you is...

In reply to: w2kPro - missing USB port to configure printer, Help!

that simply changing the type of connection (from parallel to USB) will not cause a recognition of the port connected to and thus the proper drivers.

Do you still have your handy, dandy sheet of paper that came with the printer to step you through setting it up? If so make use of it and the magic will happen.

If you don't still have the instructions you can easily access them from this link by selecting Product / Software Manuals:

Collapse -
final conclusion to the problem

In reply to: w2kPro - missing USB port to configure printer, Help!

since all of your earnest attempts at help, thank you for that, Canon technical staff contacted me and notified me the printer model I have its not compatible with a USB 2.0 cable. It is their recommendation that I try to use a USB 1.1 cable and see if that resolves the problem.

Popular Forums

Computer Newbies 10,686 discussions
Computer Help 54,365 discussions
Laptops 21,181 discussions
Networking & Wireless 16,313 discussions
Phones 17,137 discussions
Security 31,287 discussions
TVs & Home Theaters 22,101 discussions
Windows 7 8,164 discussions
Windows 10 2,657 discussions


Sublime suburban chariot

High on style and technology, the 2019 Volvo XC90 is an incredibly satisfying everyday crossover.