Yes they do, I had to give a credit card last time. here are some links maybe one will be helpfull. John
http://www.google.com/search?hl=en&hs=JQO&client=firefox-a&rls=org.mozilla:en-US:official&q=sony+camcorder+repair&spell=1
Sony now claims that they require prepayment for repairs. I work for a large educational institution and we don't do business that way. I have a vx2000 that needs repairs. Any suggestions on alternative repair resourses? Sony has given me nothing but the run around. Thanks

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