Question

Vpn problem and routing (urgent help)

Hello, my ping towards any servers on singapore was 210ms without a vpn and 95ms with a vpn.
But on june 4th i upgraded my internet speed and the change in speed happened when my vpn was still active and was connected to singapore. It disconnected for 5secs and when it reconnected my ping went from 95ms to 210ms. I tried different vpns and all are giving me constant 210ms.

Summary:
(1) Before upgrading my internet, singapore without vpn=210ms //// singapore with vpn=95ms
(2)After upgrading, singapore without vpn=240ms /// singapore with vpn=210
(2)My vpn was connected to singapore when my isp increased the speed from 10M to 20M
(3) This caused a disconnection and my ping went from 95ms to 215ms with the vpn on.
(4) Tried different vpns and all are giving me 215ms instead of my 95ms.

Any help would be greatly appreciated.

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Answer
All good questions for your ISP.

These results are due to your ISP and the Internet and not your PC. As to routing that is not controlled by you and YES some VPNs let you choose a server to connect to.

Again, time to pester your ISP.

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Vpn problem and routing (urgent help)

Thx for your quick answer. Btw what should i tell my isp for them to fix the issue. They told me that they don't have any control of the route after leaving the country.

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That's the question, isn't it?

No one knows how to push ISPs to fix stuff like this and often it's not the ISP but their uplink or somewhere else on the Internet.

This disconnection is most likely what you should focus on. But if you are using it to get around country restrictions then it's likely they have improved their firewalls and are following the country's laws which means you can't expect them to fix it. IN THIS CASE you chat with the VPN company for ideas.

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Additional info

Other people using the same isp and vpns, still have their 95ms with the vpn connecting.

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Compare notes with them

All it would take is something different. Your ISP should be getting this complaint and will have a list of things to check.

Also, just because others are OK doesn't mean they won't be soon. The ISP may be rolling out the upgrades and soon they will be complaining.

With what you told me, it doesn't point to your PC. You only told me that your ISP changed. Nothing else.

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Yep, thx for helping

Yeah, i tried the vpns on other laptops and phone, all connected to same router (wifi or lans), it has the same issue. Thx for helping me and take care. I will forward these to my isp, hope they will take the issue into consideration.

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