That seems a question for the support desk of the VPN company.
Hi. I have connected to a VPN and cannot see the remote network drives. The remote network is using IPs in range of 192.168.0.x but my IP from VPN is 192.168.10.2.
Could that be the problem? I tried changing manually the IP from the IPv4 tab (i'm on windows 10) to 192.168.0.202 for example but couldn't reconnect to the VPN with the new IP.

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