Nothing in your post indicates that it every worked or what make/model sound card you have or if you have a sound card.
The lack of information hampers any direct answer but does cause more questions.
A common problem is that people will load the Windows 98 OS and forget they have to enable the sound card by installing drivers for motherboard, video, audio and what else is in the machine.
Just so we are clear on this point. Microsoft's Windows installer and the Driver Update button does not do this for you.
Bob
The volumn icon is missing from my tray and when I go to multimedia and attempt to check the box to allow, it won't let me. Any ideas?
Thanks

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