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General discussion

Volume goes automatically to 0 on my Samsung LCD TV

Jan 24, 2009 9:34PM PST

Hi,

I have a Samsung LA32M51BS LCD TV. The last few days something strange is happening to the TV: When I turn on the TV, the volume is at 0. If I try ty turn up the colume, nothing happens (though the blue colored light on the TV is flashing). If I try to turn up the volume by pressing the + button on the TV itself, the volume goes up, but as soon as I release the button, the sound goes down to 0 again! I tried to take the batteries out of the remote to see if it's the remote that's messing up, but it didn't help. Does anyone know what could be the cause of this problem? Someone experienced the same?

Discussion is locked

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Panel buttons...
Jan 26, 2009 2:12PM PST

hood4,

From the symptoms you're describing, it sounds like the panel button on your television (volume down) is somehow always enacted. This would explain why the bolume button on the remote doesn't work, but the volume button on the televison does.

From here, that's the best estimate I can give based on the symptoms.

I'd recommend setting up a service repair for the bezel's button panel.

--HDTech

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volume mal function LCD TV
Jun 2, 2010 1:38AM PDT

I have recently had the same problem (volume changing uncontrollably after
a few minutes) on my 5 yrs old Samsung LE26R51BD.
I disconnected the set of buttons on the side frame of the TV as suggested -
this did not help the problem at all.
Help please

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volume mal function LCD TV
Jun 4, 2010 3:02AM PDT

I have recently had the same problem (volume changing uncontrollably after
a few minutes) on my 5 yrs old Samsung LE26R51BD.
I disconnected the set of buttons on the side frame of the TV as suggested -
this did not help the problem at all.
Help please

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volume control on samsung lcd
Feb 26, 2009 12:46AM PST

The exact same thing is happeneing to me!

one night it was fine. the next day the volume was 0 and wouldn't budge with the Comcast remote or the Samsung remote. the volume graphic would stay up. i couldn't use the menu, mute it or anything. After a few hours, i was able to turn it up again but after a few minutes it would start going down on it's own. This went on all night. the next morning (today) it seemed fine, but I don't know if it will keep working.

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Did you find a solution
Sep 11, 2009 4:11PM PDT

Hi
Did you find a solution, because I am also facing the exact same issue.
thanks
ravi

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TV automatically returning to sound 0
Sep 20, 2009 8:30PM PDT

I've got a Samsung LA32R7 LCD TV and I'm having the same problem of the sound showing on the display at all times and set at 0 - the remote won't work and if I increase the sound on the side controls on the TV it automatically goes back to 0 as soon as my figure is removed from the button.

This just started happening whilst the TV was turned on.

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Was this fixed?
May 29, 2010 12:56PM PDT

I have a LN T3232 bought in 2008 and the same thing started happening today when I turned it on. The volume bar remains on the screen and nothing (other than turning on the TV) can be accessed by the remote. The TV button volume control will sometimes hold the volume for several seconds but then the bar returns and the volume goes back to 0.

The Samsung rep was useless. Is this an easy fix if I pay for a technician?

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To buy or not to buy
Jun 4, 2010 10:48AM PDT

BTW, I meant the Samsung tech I called was useless, not the person here Happy I had a generic TV repairman look at it and he said it was the motherboard and to just replace the TV but he didn't give any sign that he knew what the heck he was doing or talking about.

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Same Problem
Jul 4, 2010 4:47AM PDT

I have the same problem. Sometimes the t.v. turns all the way up, sometimes the t.v. turns all the way down. Sometimes it works fine. Either way i wouldnt buy another samsung again. especially if there is no solution. Im going to have to get a new t.v. and this thing is hardly a year old

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Sound going down to 0
Oct 21, 2010 5:18AM PDT

I have a same problem on my 18 months old Samsung LN32A550 - Soudns recently started going down to 0 from time to time. It defenetly is not broken or faulty volume buttone on the TV, because it sometimes works fine and sometime it does not independent of you using Volume butotn on Remote for TV, or Cable (Verizon FIOS) or buttons on side of TV - all buttons work fine, just that sometimes Volume keeps turning down to 0 by itself. Software problem. Only fix (not very reoliable) is to turn it off and wait few seconds, try again. After few tires, it starts working...

Any other fixes anyone has found (other than call the tech, which will tell me to buy new TV, I have three Samsung HDTV TVs but will not buy another one if I have to replce them after 18 months)

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My 4 year old Samsung Vol. goes to 0 too
Oct 30, 2010 10:23AM PDT

My 4 year old Samsung started shooting the volume down to zero about 3 weeks ago. I've tried everything but nothing makes it better. Every once in a while it works fine on its own - most of the time not. It's not a problem with the remote nor the side buttons as they will allow me to change the volume - but the instant I let go of a button - the volume bar on the screen (and the actual sound) scoot back to zero. So, so frustrating - and, of course, no longer under warranty. Next tv won't be Samsung

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Does anyone have a workarround for the volume issue on LCDs?
Nov 3, 2010 4:33AM PDT

Any worarrounds anyone found? I hate to spend to money on tech to tell me TV is not repearable, when new one you can buy for $3-400. This should not be happening to so many pretty new TVs, seem they are all LCD so they should have a recall of a bad part...

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Volume goes to 0
Dec 15, 2010 1:20AM PST

I fixed mine myself, opened the TV from the back, disconnected the connector for TV controlls on the side of TV, now I controll it via Remote only but everything works fine! BTW, the Samsung Techician in the area (No. VA), called me back twice and never had time to talk and set up an appointment to come fix it for me! lol

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For Samsung TV
Mar 11, 2011 5:03AM PST

This really works. I just fixed my TV, about 20 minutes ago. No technician needed. It was really easy to do Thanks

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hey
Mar 11, 2011 5:44AM PST

you could also hook it up to a stereo ?

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my -tech
Mar 11, 2011 9:36AM PST

I'm not sure if you could hook it up to a stereo. I think the problem would still exist it seems to be in the side control Board. It's one wire, and it seems to cure the problem. I use my 46 inch as a monitor for my computer so that on screen was quite annoying.

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Please help!
Dec 21, 2011 2:20AM PST

Hi,

My TV is having the same issue. Could you please tell me how to take out
the side panel motherboard and correct the buttons. I has opened the
back panel, but I'm afraid that removing the motherboard may affect
other parts of the TV. I really appreciate for your help.

Thank you in advance.

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The issue is not the mother board
Jan 12, 2012 6:23PM PST

Hi there,

The issue is not the MoBo but the side panel controls. You should be able to see the wire where it plugs into the button control board. On my LN40A500 this wire is hardwired at the IR interface board and runs over to the right side of the TV to the button control board. Gently disconnect it there. This worked for me and others in this forum. BTW, the Mother Board that someone else referred to is probably the AV board or the power supply board. The AV board is less than $50 (US) and the power supply board is right about $100 (US). Someone quoted $350 for a new mother board and advised to just buy another TV. I have worked on TVs since the middle 70's and my Samsung is one of the better designs that I have seen.

Good luck,

Joe

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Thanks Joe
Feb 13, 2012 6:05AM PST

Hi Joe
Thank you for your tec support I had all the above problems and followed your instructions and did the job tv back to normal so once again thanks

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FIXED!!!!!!!! :D
Aug 6, 2012 12:45AM PDT
Laugh Love Hey Joe, THANKS for your advice!
yesterday afternoon, we opened the TV, unplugged the volume button's board from the motherboard and VOILA!!!!!
it is PERFECTLY working without any malfunction of the volume!

we're so relieved we hadnt spent any money on it, because we were already thinking we should buy another TV!!!

again THANK YOU!!!!!!!!!!!!!!!!!!! Happy Laugh
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Thank you Joe
Dec 8, 2013 11:47AM PST

After almost two years I was able to use your tip. I have a 5 years old Samsung Model LNT4661FX. I just wanted to mention that the little connecting cable is on the right side as you said, but my TV had three cables going to that area. It was the little one on the bottom. The TV works great now. Thank you

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Samsung LED
Jul 1, 2014 5:57PM PDT

Will this work for a 55 inch LED samsung? With the wires inside?

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To HISS03
Jul 25, 2014 11:16PM PDT

Hi
And thanks; I removed the back cover off my Samsung model No: "lots of letters and numbers" feeling confident after consuming a rather robust bottle of Barossa Shiraz ......proceeded to take a number of photos of the rear "dooings" .... just thought it was the appropriate thing to do ( just in case it all went pear shape) and with the authority vested in me by the power of Barossa and the vintage Nike T shirt i was wearing ( logo, Just do it) i steeled myself to the task in hand; this was not the time for the meek at hart, this is the time where one stands up to be counted, to be resolute, to square your jaw, to boldly go where no non geek has gone before. The blue wire, or, the red.......what would Neo do??? distant drum roll as i disconnected the the wire leading to the side panel controls eureka!! I have overcome the "matrix like" litany perpetrated by the secret order of TV repairmen: "tsk, tsk, the habberjabber has shorted the krabbernakle which has caused the dual dyper interface to run rampant with your synapses....in short, it's gunna cost. Once again John Citizen has triumphed over insurmountable odds. Thank you Barossa! Thank you Nike! And of cause, thank you HISS03

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Whoop!
Apr 15, 2015 6:23AM PDT
ziggzigg's post made me laugh and, copying his approach (a bottle of Italian red and a resulting spirit of derring-do), I opened up the back of my 5 year old Samsung TV, disconnected the little plug to the side control panel and resolved this annoying problem!
Thanks to Joe and the others on here who suggested this resolution. Love

<div>~Another female with a screwdriver
</div>
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Joe, god bless you
Aug 15, 2014 9:51AM PDT

I've got a HP/Plasma TV (almost 10 yrs old). I also had the same issue for past couple of days.
Got tired of it and was about to throw out on the street until I found this.
Joe, I don't know how to thank you bro. you are the genius.
Thanks and god bless Wink

-CS

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volume
Oct 18, 2014 1:19PM PDT

thank you hiss this worked for me,, now I dont have to trash my tv,,

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Joe is a genius
Nov 1, 2014 3:43AM PDT

We just encountered the same problem with our four-year-old Samsung TV. The volume went all the way up or all the way down out of nowhere, overriding both the remote and the side panel buttons.

I Googled, found Joe's two-year-old post, and followed the instructions. (Take off the back and disconnect the little lead to the side panel buttons.)

Worked like a charm. Joe, you saved us a lot of money and a needless trip to Best Buy!

Thanks,
Nancy

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On/off
Nov 1, 2014 12:04PM PDT

I just unplugged the TV and the sound went back to normal. But Samsung has a major issue after reading this thread. Don't know if I'd buy another.

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In Reply to: The issue is not the mother board by HISS03
Nov 3, 2014 3:31AM PST

Hi NDR57,

Thanks for reaching out. I'm sorry that you (and anyone else) had that problem. Let us know if you have any other questions or concerns in the future. We'd like to help however we can.

Thanks,
HD Tech

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Samsung tv volume goes off sporadically
Jan 6, 2015 11:40PM PST

Hi, is there a video illustrating how to remove the back of a tv? There are over a dozen screws and several back sections.