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General discussion

Volume button stuck

Dec 11, 2010 3:20AM PST

My slider volume adjust that sits in the tray will neither go all the way up or down. I've adjusted the wave and it's still stuck! Any ideas? XP Home sp3, MS-6728 100 MotherBoard. The only recent other update that I thought could have affected this is the darn Magic Jack.

Discussion is locked

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Is that when it failed?
Dec 11, 2010 7:02PM PST

Did the volume slider fail after you installed MagicJack?

If so, I would System Restore to the date/time before you installed it.

Mark

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Stuck button
Dec 12, 2010 4:25AM PST

Yeah, approximately. System restore is an option but I'd rather identify the cause.

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Well....?
Dec 12, 2010 7:23PM PST

The thing is, if your volume level slider worked, then you installed something and it stopped working, that might very well be the cause.

Of course, that's not guaranteed, but it is a first step in identifying the cause.

You said, "That darn Magic Jack", (my underline). That suggests you had other problems with Magic Jack anyway. Uninstalling such problem utilities won't always resolve issues, especially if using them changed settings in the Registry and so on. That's why we fall back on to System Restore.

If System Restore fails to solve the issue, then we move on to other possibilities.

That's how we attempt to resolve issues.

Mark

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Transient now?
Dec 13, 2010 5:19AM PST

Logged on, doing some audio file transferring, and noticed it was working fine. Left it all the way down, walked away, and right at 1:02 the volume popped back on. This is what was in the event viewer:

Product: Windows Operating System
ID: 528
Source: Security
Version: 5.2
Symbolic Name: SE_AUDITID_SUCCESSFUL_LOGON
Message: Successful Logon:
User Name: %1
Domain: %2
Logon ID: %3
Logon Type: %4
Logon Process: %5
Authentication Package: %6
Workstation Name: %7
Logon GUID: %8
Caller User Name: %9
Caller Domain: %10
Caller Logon ID: %11
Caller Process ID: %12
Transited Services: %13
Source Network Address: %14
Source Port: %15

???????????

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Not sure what you're telling me
Dec 13, 2010 5:57PM PST
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I figured it out
Feb 8, 2011 6:49AM PST

I had the same problem and was looking for the solution.

When you mentioned you had a magic Jack, I realized I have one too and maybe that was the problem.

I went into the magic jack software and under the menu went to the volume/headset control. Once there I changed the control to telephone instead of headset, and the volume slider worked properly.

I changed it back to headset and the volume slider immediately went back to not going all the way up or down. So apparently it has to do with the magic jack software.

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you rock... death to magic jack lol
Mar 26, 2012 6:41PM PDT

Magic Jack has been brutally disappointing... dropped calls, screwed up sound, extensive behavior involving a refusal to dial certain phone numbers. Its all together a very high maintenance device... even for the price. If I had it to do again I'd chose Skype. Magic jack has also been screwing with my volume slider driving me nuts! All this time I figured I had a motherboard issue, and it ends up just being magic jack. A few other things to know about MJ in case you were considering it... there's absolutely no phone support, its all through chat... and the chat ppl are clearly foreign and only ever offer one solution to any and all problems- uninstall and reinstall. beyond that they're absolutely useless. Also, don't chose this product if you want to keep your desktop clear of a pop up with each phone ring, and once again after each hang-up. And forget about hope for adjusting a setting to prevent the dial pad appearing twice with every call- that option simply doesn't exist. I went so far as to track down MJ's ceo's phone number and email address- sent messages with cordial feedback via email and left the same msg in voicemail- no response. Its Skype all the way for me next year. Strongly suggest not subscribing to MJ unless you don't mind a lot of annoyance.

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Same problem and it was Magic Jack
Oct 30, 2011 2:26PM PDT

I have Magic Jack, and when I read this forum, I immediately went to the settings and changed it from headset to telephone. Then I slid the volume levels all the way to the top on the same window, and it corrected my problem. Thanks, you folks, for pointing me to the solution. This one was easy.