what you have to is call your phone number from your IPhone and the voice mail system will walk you throught the voice mail setup. till you do that you will not be able to set up the visual voice mail on the phone it self. after setting it up via the phone call the iphone should ask you to enter the same password one that you chose during mailbox setup after entering the password things should work. oh by the way to use the visual voice mail you will need a edge or 3G network connection in order to get your voice mail or record your outgoing greetings via your IPhone.
hope that this helps you
When I first got the phone I started playing with it...pushing buttons, exploring, etc...without reading any instructions. I apparently clicked on the voicemail button, but did not pick or record a greeting. Now I cannot seem to do it...when I click the vooicemail button in the phone app, now all I get is a "Favorites" menu...no option to record message.
Does anyone know a way to record a greeting for the mailbox now that I have missed it on initial setup ?
Any assistance appreciated.