Use System Restore to before the issue.
i used to be able to put a disk in my e drive (cd player) and, when online, itunes would go to the web for track titles and i'd import the tracks to my library. i've recently added some dvd burning sofware and now my cd drive doesn't recognise any disk. i'm sure some settings have changed but i don't know what to do about it. any suggestions welcome - please bear in mind i'm an amateur. thanks.