VLC Media Player is not working on my device

Hi everyone,

I have a major issue on VLC Media Player; whenever i try to pause the dvd video the app freezes and I cannot take any action on app (including shut down) and it took 5.5 minutes to close the app via task manager. This issue happens on every CD/DVD, so i thought the issue is on software.

Device Model: Lenovo Ideapad 320 Intel Core i5-7200u 2.50 Ghz


VLC Media Player version: 3.0.6

May someone help to solve my problem?

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Clarification Request
DVD external or internal?

if external, replug.

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I doubt if it's VLC program. Try it on another PC to be sure. If it it's OK there, it's the PC. In both cases, try other programs like Windows Media Player to play a CD or DVD as a easy work-around (WMP won't play a DVD it on Windows 10).

Another interesting test: use IMGBURN (free) to make an image of the CD or DVD on your hard disk. Play that. Same behaviour?

Post was last edited on March 3, 2019 1:45 AM PST

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I have VLC Player on another older i5 laptop and
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Same with mine

I have a problem with vlc media player too. when I try to play a movie it wont accept it, any suggestions?

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You'll have to tell more.

There are files that VLC Player won't play such as DRM protected content. Some folk are just new about this and expected VLC to play everything. It doesn't.

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different movies

I have previously run the same movies and now they don't even open, newer ones I've tried has been the same. I reinstalled it and still the same

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windows media player

When it wouldn't play on vlc player I tried it on windows media player and it works ok other players I have installed work ok too

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Then it's time to hit VLC forums.

Now you can supply them with a file that won't play for them to figure out. Folk encode videos in the oddest ways and frankly I don't think this is up to VLC to fix if I can transcode it in Handbrake or other to make it playable all over.

That said, there are those that demand VLC fix it. if so, you find and post in VLC's forums and understand if you don't share the broke file, they won't help.

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played the same one before

I have run the movie before on vlc and it played ok, does play on windows media player so cant work out why not vlc

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For optical drives, doesn't mean a thing.

If it's a file then one for the VLC Forums. Let's not confuse aging Optical Drives with playback issues. Sometimes a client can't tell the difference and since I'm not there I rely on you being clear about this.

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Reinstall VLC Player

Try to uninstall the software once and then install it. It may help a bit

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It happens on any media player

Sorry for late response, I have tried to play DVD in Potplayer, Gomplayer and Cyberlink and there is still same problem; reinstalling did not work I have also tried videos in VLC and there is no problem at all, just on CD and DVDs; I could not send a Speccy profile because it of an error code that says "HTTP redirect request should be confirmed by the user"
Is the problem at DVD driver? If then, how can I fix it?

Post was last edited on March 16, 2019 7:15 AM PDT

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Re: problem

The DVD driver comes with Windows, and you can't change it. But it's easy to replace the drive or use an external one. Worth a try.

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"just on CD and DVDs"

Now it's starting to sound like a hardware issue. There is no replacement driver for the common DVD/CD optical drive. But these under 20 buck items fail and cause the owners a lot of trouble as many owners don't believe the drive is failing. No tech will work with them because the part is too cheap and not worth the time to test.

I always carry a shop USB DVDRW drive along for the testing. This drive was under 25 bucks at Walmart. And for some they get upset because the only way to know is to swap it out or use the USB drive.

A few clients paid the hour fee to swap in another OS drive to load up Windows to see if it was a banged up OS issue. The few times this happened it still didn't work and the client was out another 150USD bucks which I still can't figure out why they did that when the drive was 20 bucks.

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