VIsta x64 compatability problem

You can avoid a dual-boot by setting up your copy of Windows XP in a virtual machine, essentially running Windows XP from within Windows Vista, giving you full compatibility at the launch of a program.

To the new machine's maker and ask for 32 bit OS install CD/DVDs.

http://paintdotnet.forumer.com/viewtopic.php?f=10&t=23736 points to an issue I encountered (not exact but too close.) Are you able to identify your temp directory?

Can you clean it up?
Bob

Can I install Vista 32 bit over the top of Vista 64 bit? I understand that this will cause me to loose use of 2gb of ram which is no huge deal. Would there be any other issues?

You can install a 32-bit Vista over the 64-bit, but you'd have to reinstall every app over again.

Honestly, just download a copy of VirtualPC from Microsoft, and install XP or something in it. Then your wife can run the program in the VM, and you don't have to mess around with dual booting or anything else. And it's not like a transcription program is something that would be completely unusable if it runs at 75-80% of native speed due to running in a VM. There might be a barely perceptible delay in some operations, but it will be quite minimal since you're not really having to emulate the CPU instruction set or anything like that.

Then see John's post about getting a free virtual machine program such as VirtualPC, and install a basic copy of XP in it.

That still looks more like a bug with the program as opposed to any sort of 64-bit incompatibility. That, or they're doing something very screwy, and most definitely a big no-no as far as standard programming practice goes. Especially since the way operating systems provide 32-bit support for apps is to actually include a copy of the 32-bit files needed to run programs. Microsoft calls it Windows on Windows (WoW) and so there's a copy of all the 32-bit Vista DLL files included. So this program must be using it's own custom DLLs which are very poorly written, and while I know that doesn't really help you much, expect there to be further problems down the road due to this. Wouldn't matter if you installed XP, I would expect that the program's support structure is extremely fragile, and will topple over at virtually any bump or nudge, such as installing an important security update.