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General discussion

Vista Won't Respond Or Freezes

by lpnada Dec 16, 2009 5:02PM PST

I run Windows Vista Premium. Within the past day my computer has not been able to run windows properly. It starts up promptly as usual and loads all the necessary programs. However when I try to click on something to open it, Windows will lag and the window will finally pop up after about 10 seconds of thinking. Then if I proceed to click on anything within the window it will completely freeze and say (Not Responding). When I try to pull up the Start menu the menu takes forever and will not respond most of the time and will not allow me to restart properly. When I try to pull up the task manager the computer will think about it for almost a full five minutes and when it finally pulls up it will take about 10 seconds to decide before it actually responds to any action I may ask it to take. I have 4GB of memory and an Intel Core 2 Core 2 Duo 2.53 GHz. It is an ASUS and fortunately it has this built in second OS provided by ASUS. This second OS works completely fine and has absolutely no problem running multiple applications without any slow down of any kind, it only happens on windows. I did a disk clean up, defragged and scanned my computer with my Kaspersky Anti-Virus and found nothing. I've updated everything I can think of and tried closing certain programs but still I am stuck!

Discussion is locked

12 Posts
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Can't find the details.
by r. proffitt Forum moderator Dec 16, 2009 10:35PM PST

What is that other OS?

Who installed Windows Vista?

Why it matters is that Windows is not easy to install yet. You find that you still must find and install drivers just like we did 20 years ago.
Bob

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Details
by lpnada Dec 17, 2009 3:52AM PST

I bought the computer from Newegg but I suspect that it was installed by Asus themselves because it all came prepackaged with everything inside of it with the Asus seal on the box. The other OS is the Asus Express Gate powered by DeviceVM's Splashtop. It's supposedly a safer, faster alternative to windows.

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Still a little light on details.
by r. proffitt Forum moderator Dec 17, 2009 4:03AM PST

Age matters. If it is in warranty we don't rip the cover off and start repairs. We let them fix it.

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Sorry
by lpnada Dec 17, 2009 4:15AM PST

I just got this computer brand new September 29, 2009.

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Did it do that NEW?
by r. proffitt Forum moderator Dec 17, 2009 4:34AM PST

And have you reported it?

Don't delay on problems like that since computer repairs can be costly.

If it didn't do that out of the box, look to what was added, changed later. I find many forget about NETWORK SHARES or PRINTER SHARES and how this can result in annoying right click delays.
Bob

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Not like this new.
by lpnada Dec 17, 2009 5:05AM PST

The computer worked beautifully for the past few months that I've had it since I purchased it. This just started yesterday and the day before. As a matter of fact now that I think about it, the computer reset all of it's desktop settings, power settings and display settings on Sunday. I contacted ASUS yesterday but I've heard that their turn around time is not that great. I figured that I would try this forum thanks to some searching. I thank you for sticking around and helping though!

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That helped.
by r. proffitt Forum moderator Dec 17, 2009 5:15AM PST

Vista has the System Restore feature that you can roll it back to the day or day before it worked.

That's what I'd do next.
Bob

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Sorry, at classes.
by lpnada Dec 17, 2009 9:56AM PST

I tried to roll back my system a week and it's still doing it. I am having great luck running the computer in safe mode and it's doing so without any problem. However it is still locking and freezing up in normal mode.

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Any malware?
by r. proffitt Forum moderator Dec 17, 2009 5:49PM PST
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To glancetech. Post deleted.
by MarkFlax Forum moderator Dec 17, 2009 7:53PM PST
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Vista forum slow
by kysilver77 Dec 18, 2009 9:31AM PST

What browser are you useing. My friend is on aol and he also is having trouble. His did the same thing a couple of days ago we worked on it all Day, after several hours we contacted aol. they told him that they were having trouble and it would be working later that day. Since we have gone to IE and the computer operates great the speed is good, it doesn't lag or take long to bring up sites. So I guess with Vista and AOL all the tech people are kept busy

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Me too, but different
by YaHa96 Dec 18, 2009 10:28PM PST

Me got the same thing, on laptop and lower spec (C2D 2GHz|3GB RAM) running vista home premium.
Opera also like that, so normally I'd just restart the application and avoid launching any programs around 30 seconds after the desktop appears.
Why don't check programs running background? Or maybe delay/disable the startup applications using glary utilities. And, if you have the time, try cleaning registry, cleaning junk files, and so on.
And try clear all your system restore points. (clears up HDD, might help you out)

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