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Vista STOP error problem

by baddawg1211756 / January 7, 2010 4:48 AM PST

I keep getting STOP blue screen errors on my HP pavilion dv6000. I've tried doing startup repair and memory diagnostic scans and disk checks. I still keep running into the MEMORY_MANAGEMENT or PAGE IN NON PAGED AREA errors as well as the STOP errors.

What can I do to remedy the situation?
Please help!
If you need more information, please let me know!

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As I recall
by Jimmy Greystone / January 7, 2010 4:57 AM PST

As I recall, the whole 6000 line of HP systems were subject to some kind of recall due to systemic failures.

Sounds to me like you either have bad RAM, or possibly a bad northbridge chipset. Either way, make this HP's problem.

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HP's recall is limited
by raylitalo / January 27, 2010 2:19 AM PST
In reply to: As I recall

I was just helping a friend with her HP dv6000, which was blue-screening at startup with MEMORY_MANAGEMENT as the problem. If you go to http://h10025.www1.hp.com/ewfrf/wc/document?docname=c01087277&cc=us&dlc=en&lc=en&jumpid=reg_R1002_USEN, you'll find they have a confusing way to determine if your computer is covered by their recall or not--in my case it wasn't.

The first time I called their contact number (1-866-671-7362) I was transferred to someone speaking French, and I felt like they were annoyed because I was wasting their time ("I'm sorry, I only speak English"). The next time the connection seemed very choppy, and the person was very hard to understand, but he was able to help me to deterimine that indeed, HP will not be able to help with my problem. It was frustrating, at best. Better luck you!

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Recall.
by R. Proffitt Forum moderator / January 7, 2010 5:54 AM PST
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