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General discussion

vista sp1 made my scroll sections on my touch pad stop work

by littleshotter May 15, 2008 12:12AM PDT

hi all i have recently gotten an update for windows sp1 and after the installation was complete and the system restar the scroll sections on the touchpad stop working and dispite my best efforts nothing happened i went into the control panel checked the mouse settings and everything says working properly no errors and because of my past experience an a bit sceptical about rolling back to last working configeration it has been suggested yo just buy an external mouse but dont think thats necessary because the rest of the mouse pad is working just fine any help would be greatly appreciated. thanks in advance.

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10 Posts
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Sorry, I can't find it.
by r. proffitt Forum moderator May 15, 2008 12:18AM PDT

What's it? The make, model of the stuff, parts that don't work. Maybe this is a laptop or some desktop with that external mousepad. Maybe you are running Vista on a Mac. I read your post 3 times and can't find out what hardware driver may have an update.

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re: cant find it
by littleshotter May 15, 2008 12:27AM PDT

so sorry about the missing info the machine is a toshiba a215 6804 laptop running vista home premium ad since the sp download the scroll sections on the tuochpad stop working as though it was never there i cant scroll up or down, left or right from on the touchpad as am acusstumed doing.

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Apparently this is the driver for it.
by r. proffitt Forum moderator May 15, 2008 12:37AM PDT
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re: apparently this is the driver for it
by littleshotter May 15, 2008 1:59AM PDT

maybe it is the wright driver but after installation error message says driver cant be installed thanks for that one but do you have any other suggestion that i could try?

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Roll back the driver for the touch pad.
by r. proffitt Forum moderator May 15, 2008 4:07AM PDT
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re: rollback drivers
by littleshotter May 15, 2008 9:21AM PDT

thanks but am not seeing the option to roll back the drivers for the touch pad when i checked all thats there is update and uninstall.

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re: rollback drivers
by littleshotter May 15, 2008 11:30PM PDT

thanks guys for the tips but i eventualy got my scrolls back buy rolling back the entire system seeing that the option to rollback the drivers for the touchpad only was not available in the list of options presented in the control panel advance settings, so now my system is runing as though its last week sunday thanks again guys for all the help and assistance.

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Ugg.
by r. proffitt Forum moderator May 15, 2008 11:51PM PDT

Sorry that I didn't get this one. I was hoping for a single rollback rather than the entire system. But what works is hard to complain about.
Bob

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re: ugg
by littleshotter May 16, 2008 1:01AM PDT

thanks anyways your assistance was greatly appreciated.

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solution
by auffreto Oct 7, 2008 4:16AM PDT
Back to Windows Vista forum

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