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General discussion

Vista SP 1 and Adobe CS 4

Dec 5, 2010 10:06AM PST

My OS is Vista Home Premium and I recently had to install a new hd on my laptop. I added all the Windows updates (including SP 1) and then tried to install Adobe CS 4.

I've used CS 4 with this same laptop and OS, but for some reason, now when I try to install CS 4, Adobe is not picking up on SP 1.

Adobe runs a system profile check when the install disk is inserted and then tells me I can't install CS 4 because I don't have SP 1 installed (but i DO have sp 1).

I tried opening the Adobe disk and running the Autoplay file as an administrator but it didn't get around the system check.

I've installed CS 4 two previous times on this same machine, same set up, with no problems.

Any suggestions would be appreciated--someone else may have posted on this same problem but I couldn't find it, so if you have a link to a previous discussion, that would be great too!

Thanks!

Discussion is locked

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Just one thing.
Dec 5, 2010 10:14AM PST

Be sure you have rebooted recently and that your account is admin capable.

Try that first.
Bob

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And another thing.
Dec 5, 2010 11:22AM PST
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Why Service Pack 1? SP2 Is Available...
Dec 5, 2010 11:18AM PST
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Thanks!
Dec 5, 2010 10:23PM PST

Thank you for the suggestions--will try. I use Windows update, so whatever it downloads is what gets updated Happy