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Vista shuts down PC without warning

by vistawoes / June 27, 2008 10:17 PM PDT

I'm running a GATEWAY GT5674, AMD Phenom 9500 Quad Core processor, 220 GHz, 3.00 GB RAM, 32 bit. It's practically brand new.

While using Vista, the PC shuts down without warning. It always happens when I hit particularly keys on the keyboard. For instance, typing an email address, the Shift to get the @ symbol puts the PC on standby. Another example - a Google search entry -- anything -- puts a "bn" on the search when I hit enter. Do it several times and the PC shuts down.
Other keyboard entries causes various symbols to come up (^$&#) and then the shutdown.

The computer can work fine for days... and then the problem reappears. Sometimes a reboot clears it up. But not this time.

Any ideas?

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Vista woes
by Phil Crase / June 27, 2008 10:28 PM PDT

Someone told me of a similar situation w/ Gateway system a few months ago, the only fix was to reload, as I recall. Doesn't gateway have the feature of making your OS system disks? (similar to HP'S PC HELP AND TOOLS)it seems to me they have a similar feature wherin you can burn the OS disks to DVD (A ONE TIME SHOT) As I recall that is what I was told, the guy wound up doing and it resolved the glitch. Oh and it was the Phenom system.Good luck!

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"It's practically brand new"
by R. Proffitt Forum moderator / June 28, 2008 1:05 AM PDT

If they can't perform on the warranty start the return process. You don't buy a new car and then pull it into your local repair shop.
Bob

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