It's a patch for the OS but you need to install the OS to install the patch but you can't install the OS because it needs this patch (repeat loop.)
Sorry but for this one Microsoft should issue new DVDs.
Bob
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Ran across this, thought it might be of interest.
http://phoenix.cox.net/cci/newsnational/national?_mode=view&_state=maximized&view=article&id=D8QCBC9O0&_action=validatearticle
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if while doing a little research before doing your upgrade you might have discovered that you had to remove 2GB, then install, download thhe patch, then the update. Agreed that Microsoft dropped the ball but doing a little homework would avoid the looping. Thanks
The days when we expected owners to rip open the box, flick switches, move jumpers, swap cards, solder cables and more.
Move forward to today. Asking everyone to pop open their machine to install this latest and greatest OS shows that Microsoft is still in the stone age.
Look at that other company where they say "it just works." Microsoft has other situations like this such as installing XP on SATA drives. This is an advanced OS?
I'm not here to defend MS, I don't want have to jump through all these hoops.
Bob
It's not just MS either. There was an un-named computer manufacturer who was promoting their system's last fall with the x-press Vista Upgrade. Nothing wrong with that(even though there are still some that haven't received it yet). But at the same time they were selling 4GB ram configurations every chance they had. A lot of people were not aware that all 4GB would not be seen and or utilized. Added to that the only Vista OS available was 32bit, 64bit wasn't an option. I agree with your point but in reality it will never happen. Thanks