vista re-install problem

by redwoodsd_chef May 16, 2012 7:03AM PDT

gateway 7348u notebook running vista. re-installed using o.e.m. c/d's. system hangs up on alauncher step 6/13 ( cybernet on board webcam caca ). running nbr from flash drive at moment. managed to get cmd prompt and ran chkdsk/f which came up clean; but still won't load. should i use a cmd or partion manager to reformat the hard drive several times and re install or what?
need some advice please?
thanx!

Discussion is locked

- Collapse -

Clarification Request

What is "nbr"?

by r. proffitt Forum moderator May 16, 2012 7:29AM PDT

And since it fails on the OEM CDs, let's hear more. We know these restores will fail if the machine has issues. I think you said the webcam is "caca" but you didn't reveal how all these problems caused an OS reload.

For now, try some Linux install like Ubuntu.
Bob

- Collapse -

Clarification Request

I don't see where

by MarkFlax Forum moderator May 16, 2012 7:05PM PDT

in either this thread or your other one here;
http://forums.cnet.com/7723-12546_102-563296.html

that you have attempted to boot into Safe Mode.

What happened when you tried that?

Mark

- Collapse -

WIN VISTA RE-INSTALL BUG

by redwoodsd_chef May 17, 2012 3:34AM PDT

YES , i have tried safe mode w cmd prompt. didn't help. by the way, "nbr" means norton boot recovery. that scan came up clean. no matter what i try, system hangs up running "alauncherx" when trying to install cyberlink on board webcam. cyberlink says it's gateway's problem and gateway say's it is cyberlink,s problem. frustrating...

- Collapse -

Did you try a clean drive?

by r. proffitt Forum moderator May 17, 2012 3:36AM PDT

Slip in a new blank HDD (use the tool you understand such as DBAN or Killdisk) and then boot the recovery media.

Again, the details are so slim that you may have to move to a repair counter soon.
Bob

vista re-install problem

CNET Forums

Other Forums

Forum Info