Windows Vista forum

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Vista OS won't boot

by pummeloman / September 14, 2008 9:55 AM PDT

Two days ago, I tried to logout of Vista to go home and Vista kept giving me a error message. So I restarted my computer. From that moment on, it will open Vista.

With my Vista CD in hand, I have tried

1) a System Restore to a week ago and it didn't work.
2) allowing Vista to try and repair the problem (it actually admits it can't repair it)
3) Running through a complete diagnostic off of the drivers CD (it all passed).
4) It also won't let me update instead of doing a reinstall because it says that the update is disabled (why disabled? I don't know!)

Dell won't help b/c it is past the warranty.

What should I try at this point? Complete lose of all data by reinstalling Vista as a last option is freaking me out.

Should I try to do some sort of Bootrec.exe option? If so, what exactly will that do/help?

Thanks for any and all help!

~Michelle

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What I do when that happens.
by R. Proffitt Forum moderator / September 14, 2008 10:03 AM PDT
In reply to: Vista OS won't boot

I remove the drive with the files that can't be lost. I install a new blank drive, install Vista to the new drive then place my "save me!" drive as slave or on another channel, boot up and copy the files out to backup DVDs etc.

If you find a customer that refuses to do this they really don't want to save the files...
Bob

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Options....
by Soul Raven / September 14, 2008 4:38 PM PDT
In reply to: Vista OS won't boot

You indicated that the system will not boot so I'm assuming that you've already tried the Advanced Boot Options <F8>. Thus, if Safe Mode is inaccessible the only option would be to boot from the Vista DVD into the WinRE.

Personally, I agree with the other poster. Should you have the option I would remove the hard drive from the machine, backup the data, and proceed from there.

But, should you be unable to do that, for what ever reason, you could always perform an "over the top" installation of the Operating System. This is simply a clean installation without formatting the hard drive. This would migrate all your data on the [C:] drive to C:\Windows.old, and reinstall the Operating System. That would allow you access to the machine, data, and provide you with time to backup.

However, depending on the reason for the crash, noboot scenario, this may not be advisable. Additionally, when performing any reinstallation there is a potential for data loss as the files are being migrated.

In short, if you have the opportunity to remove the drive, backup from the WinRE, or slave the drive that would be best. If your data is accessible, and valuable preserving it is the first task. The reinstallation is the easy part.

Thanks,
SoulRaven

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Thanks
by pummeloman / September 15, 2008 8:18 AM PDT
In reply to: Options....

I have already tried all the safe boot options (F8 etc) but it will not boot in safe mode either. I get the same result.

I have already transferred all essential files another hardrive by booting from Vista CD and using the command prompt. I think that perhaps you are right about reinstallation being necessary. However, I am curious as to what is the "over the top" installation? Could you give me a little bit more detail as to how to do that? Thanks again.

~Michelle

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