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Vista os says it's connected to internet, but it's not?

by pv2al1290 / February 1, 2011 1:49 PM PST

I got a virus on my computer and now nothing will connect to the internet. I've ran multiple virus scanners and have gotten everything off, but web browsers, p2p programs and even games which need internet access can't access the internet, yet the computer says it's connected. Windows updates still happen. I've tried system restore and I've even tried using a repair disc. Neither help. Is there anyone who can tell me why a computer says it's connected, but web browsers won't load the page or say that the internet isn't connected?

Any and all help is welcomed. Help me figure out this phenomenon please?

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You need to repair the WINSOCK
by Edward ODaniel / February 2, 2011 9:21 AM PST

Do a google search for "repair Vista Winsock"

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What about the repair disc?
by pv2al1290 / February 2, 2011 7:19 PM PST

That should help? I did a scan with HiJackThis and I'm missing some Winsock files, though there are a number of entries, they all have the same name (there's two names). I'll find something to repair WinSock and/or replace the files. Wouldn't/Shouldn't the repair disc fix this though and replace the files?

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You were right! The WinSock had been corrupted!
by pv2al1290 / February 2, 2011 8:13 PM PST

of 3 forums I went too, you're the only one who helped lead me to the right direction. Thank you!

So upon further searching and extensive reading, I have found the solution! The secret did in lie upon the TCP/IP settings, just not the way I thought. If all connections seem to be fine, but no application initiated by the user connects to the internet, then reset the WinSock... Here's where I found my solution:

"Again, with a corrupt TCP/IP stack, the same woes may happen - unable to establish a connection to the server, unable to load a web page, unable to browse and surf the Internet, even though network connection to broadband router or wireless router appear to be OK.

When all means run out, try to reinstall the IP stack with NetShell utility. NetShell utility (netsh) is a command-line scripting interface for the configuring and monitoring of Windows XP, 2003 and Vista networking service. " - |

I only had to do the first, but if it isn't enough for someone else,. then it's recommended to manually reinstall the TCP/IP stack, something which can't be uninstalled, but can be reinstalled and/or changed. I'll be back on if anyone has any questions with a similar problem.

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I commend you on YOUR fixing the problem!
by Edward ODaniel / February 3, 2011 12:25 AM PST
You are right that a proper Winsock repair includes repairing the TCP/IP stack although only one may have an actual problem.

Most of the links you would find with a google search with the terms I suggested would lead you to that conclusion but sometimes it takes trial and error.

Glad to see you could take the bull by the horns because we always remember what we had to "work" for. Wink

For future reference, you probably fixed your problem too quickly and didn't locate these links to utilities that do all the work for you (they are handy to have so here are the links):
Complete Internet Repair (download link is just beneath the screenshot)
Winsock Repair (download link is on the left of the Registry Mechanic download just above where the comments start)

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Thank you!
by skl261 / November 27, 2014 2:10 AM PST
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