Windows Vista forum

General discussion

vista installation

by nazeey / September 13, 2007 3:45 AM PDT

Hi,

I recently purchased Vista Home Premium and when i put the dvd in the drive it cames making a huming sound and stalls the pc and i cannot access the drive, does this mean its been activated or is there another fault?

thanks!
Naz

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Collapse -
A couple leading questions...
by John.Wilkinson / September 13, 2007 10:37 AM PDT
In reply to: vista installation

If it were an activation problem the Vista installer would still launch but then spit out an error after you enter the product key or down the road after installation. Thus, the problem lies elsewhere.

My questions to you are:
1.) If you are inserting the DVD while running Windows, have you tried right-clicking the DVD drive and selecting Explore?
2.) Have you tried booting to the DVD instead of running it within Windows? (Required if you want a clean installation.)
3.) Is it just the Vista DVD or others as well? Are you sure it's a DVD drive and not just a CD-ROM?

Let us know.
John

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vista installation problems
by nazeey / September 13, 2007 4:08 PM PDT
In reply to: vista installation

I am inserting the dvd while windows is still running and when i do the pc freezes and i cannot get access to the dvd drive.

I have tried booting from the dvd, but that doesnt work and the pc freezes.

Other dvd's work both movies and software but the vista dvd seems to not work. I have tried this on another pc which has a dvd drive and i get the same problem?

Could it be the hardware which is at fault or the actual dvd of vista as i had the same problem when i brought another copy of vista and i sent it back and i got the same problem with another copy.

I am considering going back to xp, what is the best way to go back to xp after installing vista, as i have vista installed but it has past the expired activation period.

thanks!

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