You seem to be relying on an antivirus when the threats have evolved past those packages.
Today, that new memory stick, CD/DVD, USB hard disks have an AUTORUN infection path that Trend and most others did not guard against.
-> Let's skip all the discussion about what all these are since you would need a crash course and you need solutions.
Step 1. Use Grif's advice from http://forums.cnet.com/5208-6122_102-0.html?forumID=44&threadID=319857&messageID=2925588&tag=forums06;posts#2925588
Scan and eject what those find.
Step 2. Fortify your defenses. Here's an AUTORUN EATER that is something to block this new infection path -> http://www.download.com/Autorun-Eater/3000-2239_4-10752777.html
Step 3. Create a DISASTER PLAN.
It sounds like your disaster plan needs work. What this plan is, is how you recover from a lost machine, wiped hard disk and such.
Thank you all in advance for any support you may lend to my issue.
I've checked back in the threads and haven't seen anything similar, so HELP!
System Data - Toshiba laptop - P-105 series Satellite with a 2 gig processor, 220 gig drive and 2 gig of ram. It's a 32-bit system.
Software - Vista Home Premium with Service Pack 1 and Office 2003
I am using Trend Micro with spyware as virus protection.
I bought the laptop from BestBuy just over a year ago.
About 6 months ago, Vista started self-destructing. Features like the trash bin would simply disappear never to be found again. This continued until Vista lost so many links and programs that I had to take the box back to BestBuy.
They did a complete system diagnostic that confirmed that all hardware was working properly. Couldn't find any answers for the way that Vista killed itself.
I had thought it a virus but Trend Micro is supposed to be the best. The techs at BB indicated that there were over 50 viruses of assorted types on the drive, which contributed to the issue.
They wiped the drive and reinstalled which was a nightmare in itself, restoring programs, trying to restore back-ups, etc.
Deep in conversation with Trend, they said that it couldn't have been possible. Right. . . . :-/
The folks at BB have been super and suggested that at least part of the issues were Vista itself.
Segue to today - the same issues -
I have experienced virtually the same issues yet again. Vista is dropping programs, Office acts differently every time I open it, desktop directories never look the same.
There are two new tricks this time. The keyboard seems to have a mind of its own, missing keystrokes at will, making me seem illiterate and I keep dropping wireless connection with Vista never finding out why.
Trend finally found a virus and cleaned it up but I keep getting a Crypto virus attached to my System 32 spooler
Vista is in self-destruct mode yet again. My user profile is corrupt, and I am losing access
If Trend is supposed to be the premium virus product, why are viruses seemingly sliding by? They finally upgraded me to version 9.0 by the way and had me install Hijack This and SysClean
Vista is still in self-destruct mode and I'm slowly going crazy.
I don't know if it's Trend Micro or Vista but this really has to stop.
Wiping the drive is not an option.
This laptop purely for business - I don't surf trash sites and am very careful about opening any email attachments unless I do a quick scan on them first.
So - got any recommendations or suggestions?