8 total posts
don't care WHY...just how to fix!!!!
I went to the posting you supplied via the link....but my registry only contains the same file path up to a point...Start -> Run - Regedit -> HKEY_LOCAL_MACHINE -> SYSTEM -> ControlSet001 ->
Control -> Print -> Environments -> Windows NT x86 -> (this is where it is different..) ->Version -3 -> Remove
here is the information I get on the problem report...
Spooler SubSystem App
29/11/2008 5:42 PM
Problem Event Name: APPCRASH
Application Name: spoolsv.exe
Application Version: 6.0.6001.18000
Application Timestamp: 4791a2af
Fault Module Name: ZSR.dll
Fault Module Version: 6.20.1625.0
Fault Module Timestamp: 462fe8cf
Exception Code: c0000005
Exception Offset: 000000000002b54c
OS Version: 6.0.6001.2.1.0.768.3
Locale ID: 4105
Additional Information 1: c302
Additional Information 2: e4987853a1bc8863e54900eb2ed9bd6d
Additional Information 3: d331
Additional Information 4: 9dc7d95465c5f8183261aeb3fd566bfb
Extra information about the problem
Bucket ID: 1091870
I don't care why...just how to fix!
So far, haven't found a fix.
I have found it happen less often with latest motherboard chipset, video and printer drivers but so far a few machines have me doing service stopping, file and registry cleaning from time to time.
At some point I hope a new driver or patch will show up.
As to the registry differences that's common since HP and others will not always be the same.
-> There is (still) an issue with Windows and some JPG handling. You can still crash Explorer and printing too by having a corrupt (according to MS) image (jpg) file. The way to crash the print spooler is to try to print a document with that embedded jpg.
I know some can't accept this stuff is still buggy but it is.
so now what?
So it sounds like you are saying "too bad...nothing an be done" but it just doesn't seem reasonable!
I can't print anything!!!
There has to be a fix...the machine is only 2 months old....which I bought because my old mother board was having issues...I thought things would be better with a new machine.
Would changing to 32bit version of vista be better?
Your post didn't write if you did the repair work.
I read it again to be sure. There is a vast difference from the occasional spooler failure that I know about and total failure, can't recover.
There is a big issue with Windows about errors like this. The common story is that people take it to some shop or look for a quick fix. If they don't find a way, they reload the OS. Yes I find that unacceptable and that is why I offered a link to a discussion about how others fix it.
This area of support is rather dark and unsettling. But there is hope if one dives in and takes the clues then does the work. I can't find in your posts what you have tried yet.
loaded new printer driver
I chatted with HP tech support for about 2 hrs...but in the end we installed a new printer...the HP Laserjet 6L. I use my HP 1022 as the default printer but I have to select the 6L printer for .pdf files
So far so good