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General discussion

Vista Home premium 64bit SP1

Apr 11, 2009 3:03AM PDT

A couple questions please... I only log on as administrator yet some apps, when I try to download, say I am not able to download unless I log on as admin. Also when I do get to download, when trying to install I will get basically the same msg. Must have admin rights to run. I have tried to do the right click thing that is supposed to give me the option to "run as admin." but that option, as many times as I've seen it, is not there when I need it. What's up with that? Honestly, I don't follow "you must elevate your rights" msg. when I am already logged on as admin. One more that may be easier. I finally downloaded Microsoft kb890830 v2.8 Maliscious Software removal tool. It's list includes looking for and removing conficker. Is it enough to run the quick scan (2-3 mins) or is the complete 3 hour scan necessary? Are there specific areas I should target to scan? Thanks for your help. Chuck

Discussion is locked

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Downloads and scans...
Apr 13, 2009 3:27PM PDT

-> Administrator rights are not/ needed to download (only install) software unless parental controls have been enabled and set. Something is definitely amiss there.

-> Try holding down the Shift key when you right-click for additional options.

-> Disable User Account Control (UAC) by going Start->Control Panel->User Accounts->User Accounts->Turn User Account Control on or off and unchecking the box; that may solve the administrator issues.

-> The malicious software removal tool is quite limited...you still need full antivirus, antispyware, and firewall applications. The quick scan only scans active memory (what's running at that second) whereas the full scan scans all files. The latter should be done regularly, while the former is for intermittent checks.

Hope this helps,
John

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Vista64
Apr 20, 2009 3:53AM PDT

Yes John, it was very helpful. Especially the part about UAC and malicious software removal runtime. Thanks Alot, Chuck