Windows Vista forum

Question

Vista froze, and now won't reboot.

Dell Latitude E5500 computer running Vista Business. The computer froze, and task manager wasn't working, so I removed the battery as a last attempt. Unfortunately the computer wont reboot now. It tries to open windows but fails. Any hepl would be appreciated. I have a valid windows product code, but don't have the disc. We bought the laptop last year and it has worked well until now. I tried hitting f12 during startup for more options, and tried to boot in safe mode, and that didn't work either. Thanks, Ed

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All Answers

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Answer
Re: froze and won't reboot.

In reply to: Vista froze, and now won't reboot.

- I assume you bought it second hand, not new.
- Can you tell more on "tries to open windows but fails"? For example, the exact error message.
- https://www.lifewire.com/where-can-i-download-windows-vista-2626314 tells where to download an unofficial original version of Windows

Anyway, there's a very good chance this isn't a Windows issue, but a hardware issue. You only know for sure when you run the makers diagnostics (in a Dell via something like ctrl-F12 on boot, check the user manual), try to reinstall Windows or investigate after booting into a Linux disc or stick (free to make).

One of the possible hardware issues is a broken hard disk. That might be cost-effective to replace.

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Here's some details....

In reply to: Re: froze and won't reboot.

Yes, purchased second hand. I get the black screen that says windows failed to start, with 5 options to try, and none of them work. I ran the diagnostics from F12 boot and no issues. I'm thinking if I can reinstall Windows it might work. I'm guessing 32 bit, is there anyway to tell?, I don't remember. The computer is from 2009. It has a dual core processor, but only 2 gigs of ram. The link you supplied is for the home edition, bot business...does it matter? Thanks, Ed

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Re: iso

In reply to: Here's some details....

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Answer
No disc. Outdated Vista.

In reply to: Vista froze, and now won't reboot.

Time for a change?

Here's a Dell project.





Favorites are Ubuntu MATE, Mint MATE & Cinnamon, Zorin OS,

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Answer
Nod to Linux if free is required and you need a great webexp

In reply to: Vista froze, and now won't reboot.

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Answer
If if must be Vista Business

In reply to: Vista froze, and now won't reboot.

$30 for full version, reputable seller on EBay

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Hit the wrong button

In reply to: If if must be Vista Business

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Good finds.

In reply to: Hit the wrong button

I do run into folk that will dump a PC that needs a 30 dollar fix. Linux to the rescue.

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Is this ok?

In reply to: Hit the wrong button

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I wouldn't

In reply to: Is this ok?

I'd prefer 'KNOWN TO BE VALID" software, like those I posted. It's your choice.

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Answer
Reccomend

In reply to: Vista froze, and now won't reboot.

You should take your laptop to service center. that's the fastest and safest way to fix it

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Usually not economical. Example.

In reply to: Reccomend

Here the min counter repair charge is 150USD. The awful truth is I can buy a refurb laptop for less than that.

Imagine this deal at Groupon: https://www.groupon.com/deals/gs-hp-probook-6460b-14-intel-core-i3-2310m-2-1ghz-4gb-250gb-hdd-new-b

Now this may be quite the upgrade from the laptop at top if it's this one: https://www.notebookcheck.net/Review-Dell-Latitude-E5500-Notebook.13837.0.html

The deal was good enough we bought two for 125.94USD to our door. That's the entire bill.

When dealing with PCs today, you have to be careful or you'll empty your wallet at the repair counters.

Post was last edited on August 9, 2017 10:33 AM PDT

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Let's see what happens

In reply to: Usually not econimcal. Example.

Was fortunate to contact the guy I bought it from, and he's sending me the discs. If that doesn't work, I'll try one of Jim's suggestions. Thanks, Ed

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Moving Forward

In reply to: Let's see what happens

Got the disks, and installed Vista and the drivers. It went smooth. Had a bit of a time getting Chrome and Firefox, but went through Safari for those. The search engines are great, but web pages are loading ok sometimes, or slow or not at all other times, and watching a youtube video is really tough. The computer ran much better before. Is there something I need to do to speed it up? Any suggestions are appreciated. How do I know if my windows drivers or Dell drivers need updating, and how could I do that? Thanks, Ed

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Windows drivers are rarely updated.

In reply to: Moving Forward

Remember I think "Windows drivers" as the ones from Microsoft. For the machine's drivers that would be from Dell and not "Windows."

Yes, you should update from Dell when you get the chance.

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Yes correct

In reply to: Windows drivers are rarely updated.

Yeah, Vista is barely supported anyway, not sure what I was thinking. Dell would be the place. Thanks.

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Update!

In reply to: Yes correct

Just wanted to report that I did a fresh reinstallation of Vista. Everything went much better. After Vista grabbed all the updates it was going to. I used Safari to manually install SP 2, and then was able to upgrade to IE 9. There is a notorious issue with SP 2 update hang, and I had to install 5 update files manually. After that it lead to a massive 184 additional updates, bringing it up to April 2017. I then installed ESR Firefox, and Avast. Everything is working very well. Thanks for all the help.

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glad you got it running

In reply to: Update!

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