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General discussion

Vista failed to boot

Jan 14, 2008 10:12AM PST

My respect for Vista Home Premium and my new HP Pavilion dv6604cl computer dropped this morning when Vista failed to boot. The DOS screen said there was an error and gave me two choices, one of which was to boot Windows normally (something like that). It wouldn't boot and the other choice was to restore. Oddly enough, this was the starting screen when I first turned on my new computer but Vista booted normally that time...I have 80 days left to return it to Costco if I want to.

Luckily I had upgraded Acronis True Image Home to Version 11 and had a full backup made last week as well as an Acronis Rescue disk.

Anyway, I lost about a week's work and the restored system runs pretty well with just a couple of hitches. The IE 7 Internet Options/Security/Trusted Sites had to be fixed to allow Windows Updates to run. There are probably a few others that I haven't found.

I still like the looks of Vista and Windows Movie Maker and Windows DVD Maker for getting video off my camcorder and onto a respectable looking DVD.

This is the first time I have ever had to do a full restore on a computer.

Discussion is locked

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Put your OS install disk in at the boot screen
Jan 14, 2008 4:54PM PST

choose repair instead of install. Good luck with Acronis.

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boot disk
Jan 15, 2008 12:09AM PST

There was no "repair" option that I can recall.

Acronis works perfectly. The version of Acronis I ran was the one I installed and hadn't updated.

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Don't recall it,
Jan 15, 2008 2:39AM PST

load the install disk at the boot screen and choose repair instead of install.

I believe Acronis is in need of a serious up dating. For me Acronis caused two, two hard drive crashes in a week. One because the cloning software created two hard drives with the same drive letter and the second because the disks had errors on them. I'll try Norton Ghost before I use that again.

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more not very helpful info
Jan 15, 2008 12:40AM PST

There are two identical Critical System errors in the Event Viewer:

"The last sleep transition was unsuccessful. This error could be caused if the system stopped responding, failed, or lost power during the sleep transition.

Log Name System
Source Kernel-Power
Event ID 41
Level Critical"

Etc.

Event Log Online Help is useless.

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Ah...
Jan 15, 2008 2:00AM PST

That's a better English description than most others Event Viewer gives. Happy

Even if the system unexpectedly loses power during a sleep transition, more common on laptops, it should automatically recover from the last known good instead of the newly half-saved state. Keep your TrueImage backups up-to-date, but if it happens again note that you can recover your latest files before reverting to the backup image...no need to lose a week's worth of work in most cases, even with an unbootable system.

John

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recovery disks
Jan 15, 2008 3:41AM PST

Are you saying that if I had used my computer recovery disks I would have seen a choice to repair instead of reinstall?

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Repair option
Jan 16, 2008 12:40AM PST

I finally found the answer in the bowels of Windows Help and Support:

"How do I use Startup Repair?
Startup Repair is located on the System Recovery Options menu, which is on the Windows installation disc. Startup Repair might also be installed on your hard disk if your computer has preinstalled recovery options. Startup Repair might prompt you to make choices as it tries to fix the problem, and if necessary, it might restart your computer as it makes repairs.
If you have a Windows installation disc:
1. Insert the installation disc. If your computer is not configured to start from a CD or DVD, check the information that came with your computer.
2. Restart your computer.
Click the Start button , click the arrow next to the Lock button , and then click Restart.
3. Choose your language settings, and then click Next.
4. Click Repair your computer.
5. Select the operating system you want to repair, and then click Next.
6. On the System Recovery Options menu, click Startup Repair."

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Not always available, though...
Jan 16, 2008 4:23AM PST

HP, Dell, and others customize theirs, often removing the recovery features provided by Microsoft in favor of their own. HP, for instance, used to offer two options: Destructive Recovery and Non-Destructive Recovery. The former would return the computer to factory condition while the later would preserve most installed programs and settings as well as files located in the Documents/Music/Videos folders.

A newer revision of their system lets you backup not just the OS but installed programs and personal files as well when you create a recovery disc, much like Norton Ghost or Acronis TrueImage. Then, when it comes time to recover, you can do a partial recovery if you can boot into Windows or a full recovery otherwise. It's nice to be able to backup all files now, but it means you lose the ability to repair a corrupted install and not lose saved files on the hard drive which were not included in the recovery discs.

Now to figure out exactly which models contain which system...

John

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I saw those HPs just the other day. Great idea, If it works.
Jan 16, 2008 6:07AM PST

How does loading a second OS on a Hard drive help. In certain situations I've heard this will help recover a system. The problem I see with it is you'll create another drive choice at start up. I already have two. Multiple drives can get confusing at times and the drive letters switch around at times this adds to the confusion. With two drives I'd end up with four.