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General discussion

Vista crashing while i shutdown

Feb 8, 2008 2:35PM PST

Every so often i shutdown vista and i close the lid or even leave it open and i see no blue screen of death but instead of shutting down it restarts and i see the option you see when there was a failed shutdown. Then i start normally and shutdown from there and it does. Why does it do this? Do i need to do something in particular?

Discussion is locked

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What I do is...
Feb 9, 2008 12:56AM PST

To head to the Event Viewer to see what was logged. What I do next depends on what I find.

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First of all...
Feb 11, 2008 5:17AM PST

Check for latest drivers for your notebook. Most major manufacturers make it relatively painless to find this out. Also if the problem is repeatable then of course contact the manufacturer's support line.

Also, it's rare but it does happen that there is something screwy with the original 'image' that they manufacturers load onto the machine. I have an XPS M1730 that worked fine for the most part, but did odd things such as crash in certain graphic modes and die when exiting from games even after upgrading drivers. In this case, I got impatient working around problems with Dell and reinstalled, which made the whole thing run beautifully with not a single problem since then. Obviously this should be a last resort (although I found reinstallation with Vista to be fairly painless).

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Same Problem!
Feb 6, 2009 8:16AM PST

Did you ever solve your problem?