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General discussion

Vista Business SP2 update

Jul 3, 2009 11:17PM PDT

I just installed SP2 on my dad's Dell Latitude 520. He has vista Business edition.

He has a Dell BT travel mouse that he uses. Last night he calls me and tells me it won't work now. In the bluetooth settings it shows the divice and says that it is working properly, but the mouse just doesn't work.

Could something have happened by downloading SP2? It worked before that?

Discussion is locked

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Possibly...
Jul 3, 2009 11:55PM PDT

It is possible that SP2 caused the issue, though uninstalling and then installing the latest drivers/software package for the mouse shouls resolve the problem.

John

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Thanks
Jul 4, 2009 12:10AM PDT

I'll give that a try