We can get the files out.
Read http://www.howtogeek.com/howto/windows-vista/use-ubuntu-live-cd-to-backup-files-from-your-dead-windows-computer/
Bob
i have received the vista black screen of death with mouse cursor. I can do F8 key and get into the screen with several options. I select the repair option, which brings up several windows and finally get to the system recovery options. Here windows memory diagnostic tool works and I can get the command prompt to open. I need to recover because I need files on the computer. any help would be great.

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