Thank you for being a valued part of the CNET community. As of December 1, 2020, the forums are in read-only format. In early 2021, CNET Forums will no longer be available. We are grateful for the participation and advice you have provided to one another over the years.

Thanks,

CNET Support

General discussion

Vista Backup Fails to Recognize HDD

Jul 20, 2007 1:22PM PDT

I have 2 hard drives C: and D:. When I first installed Vista, I was able to successfully perform a complete PC backup to my D: drive with no problem. Now, when I go to perform the backup, it doesn't recognize my D: drive at all. It only sees my DVD device. There's plenty of free space on the D: drive.

Microsoft claims that there's an application that's "watching" the D: drive preventing the backup from seeing the drive as available. If I change the drive letter to Z: for example, it works. When I change it back to D: it fails.

From the System Config tool, I've even disabled all of the user Services and applications from the Startup tab. Anyone have an idea where the problem is or what application might be preventing backup from seeing the drive?

Discussion is locked