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Vista and Nortong System Works

by Stan Chambers / September 24, 2007 4:40 AM PDT

I just unpacked a new HP Paviiion a6120 with Vista. Hooked it up, booted, updated Vista, updated Norton System Works. Norton rebooted the the computer. It is hung on the boot screen and will not respond to keyboard commands.
Has anyone had this problem?
I've thought of clearing cmos memory, but decided to ask here first.
Thanks for any help.

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Norton Causing Issues On Lost Of Vista Machines..Suggestion.
by Grif Thomas Forum moderator / September 24, 2007 6:53 AM PDT

Restart the computer into Safe Mode, then uninstall Norton if it starts in Safe Mode.. Use a different antivirus, firewall, etc.

Hope this helps.


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Norton and Vista
by Stan Chambers / September 25, 2007 1:24 PM PDT

Thanks Grif. I cleared the cmos memory and it booted. I'm not sure just how Norton accessed the cmos memory, or even if that was the cause, but it seems to work just fine for now.

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