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Vista 64x and HP LaserJet CM1017 MFP

Hi All!

My configuration:
Notebook with Vista Home Premium 64bit SP1 installed
Multifunctional device: HP LaserJet CM1017 MFP connected to local ethernet network

I have downloaded from HP website drivers for HP CM1017 and Vista 64x.
During the installation process the system is successfuly finding the device in the local network, but after acceptation the printer it spends a long time for "connecting the device" and next displays the message about communication problem.
I have blocked or even uninstalled all firewalls, antiviruses, user account control and even changed regional settings - without success for printing driver.

I have tried also the universal printer driver HP PCL6 downloaded from HP webpage dedicated for my printer.
After installation (universal driver):
- in standard printer mode - it gives a message that the device is not in service by this driver;
- in dynamic printer mode - it is finding the printer correctly but after printing command from laptop the printer shuts down and up (restart).

I have checked the printer (restarted, going back to standard settings etc.) and it works correctly - it is printing from other computers in my network without problems.

Help me please, I do not have idea to fix the problem.
I spent in fight with Vista and printer over 25 hours already....

Greetings,
Tom

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Just one question.

In reply to: Vista 64x and HP LaserJet CM1017 MFP

Who installed Vista 64? If you, go back to what the laptop came with.

If not you, return products that don't work.
Bob

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The usual things I try.

In reply to: Vista 64x and HP LaserJet CM1017 MFP

I'll disable the firewall, UAC and uninstall all 3rd party antivirus, firewall or "protection" programs during the troubleshooting phase. A call to HP is warranted as well as asking about firmware in the printer and router.

No. There are terribly bad things happening today with lackluster support and products that don't work out of the box.
Bob

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What I always did

In reply to: Vista 64x and HP LaserJet CM1017 MFP

What I always did with HP LaserJet printers was manually set an IP address on the printer, then completely ignore the driver package from HP, since HP makes great laser printers, but the drivers for them are usually next to worthless. Anyway, download just the PCL5e/PCL6 or PostScript driver package, and install that.

It was back with XP -- I've only been a full time Vista user for maybe 3 days -- but you go in and manually set up a printer. Unless this was changed in Vista, even though it's a network printer, you still say you want to add a local printer. Then you can add a TCP/IP printer. Feed it the IP address of the printer, then it will ask for drivers, and you'll need to manually point it to where you extracted the contents of the PCL5e/6/PS driver you downloaded. At which point, if all goes well, it will find the necessary drivers and install them.

This method is a bit roundabout, but it really does save a lot of effort down the road with HP printers. It also helps you to avoid installing all the bloated monitoring software and other useless garbage HP throws in if you install the drivers from the included CD.

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It Works! Thank you!

In reply to: What I always did

Hi,

I can't believe - it works!
Even the full HP package (for scanning, printing etc) works without problems.
Thanks a lot!

Tom

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