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Vista 64 will not load driver for d-link network card

by jakiehung123 / January 13, 2009 10:32 PM PST

I just bought a gateway with Vista 64 bit. I installed drivers for my d-link AirPlus Xtreme G DWL-G520 revision b., then installed the card. Now vista gives me this error:
Product
Atheros Wireless Network Adapter

Problem
Could not load driver software

Date
1/13/2009 7:09 PM

Status
Not Reported

Description
Windows was able to successfully install device driver software, but the driver software encountered a problem when it tried to run. The problem code is 39.

Problem signature
Problem Event Name: PnPDeviceProblemCode
Architecture: x64
Hardware Id: PCI\VEN_168C&DEV_0013&SUBSYS_3A131186&REV_01
Setup class GUID: {4d36e972-e325-11ce-bfc1-08002be10318}
PnP problem code: 00000027
Driver name: athrx.sys
Driver version: 7.6.1.162
Driver date: 11-04-2008
OS Version: 6.0.6001.2.1.0.768.3
Locale ID: 1033

Files that help describe the problem
DMI22FC.tmp.log.xml
netathrx.inf

I cannot get it to load drive. I got the latest drive of d-link's website, but vista will not load the setup. I need help.

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Just the old lesson.
by R. Proffitt Forum moderator / January 13, 2009 10:39 PM PST

Sometimes that happens. You can complain bitterly or go get another card that works.

-> A clue perhaps is that athrx.sys was not found in the download I fetched from Dlink.
Bob

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I looked at d-link.com
by Kees Bakker / January 13, 2009 10:43 PM PST

It's an old product, no longer supported and doesn't list Vista as a supported OS.

Better go and buy a more recent one. Be sure it supports Vista 64.

Kees

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D link issue/64 bit
by Phil Crase / January 14, 2009 11:51 PM PST

Best thing, replace router since it is not 64 capable, many and most of the N series routers will be 64 bit capable, so I would recommend that. Good luck.

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