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General discussion

Vista 64-bit vs. Adobe Flash

Mar 16, 2011 5:16PM PDT

I have a Toshiba Satellite, Model L3050-S5938. It's a 64-bit. Since I've had the computer (July 2009) I've used Chrome with no problems. Within the past month or so, every time I play any games which require Flash the computer would crash if I was accessing the game through Chrome. I did some research on the Adobe site, uninstalled the version of Flash I had and installed the version they recommended for 64-bit (flash-square??). Prior to this, however, I decided to download IE8 and access the internet that way. I am still having issues with this version of Flash through IE. It's jumpy and hesitates. I even tried Firefox but that was no better. WHEN is Adobe going to release a version of Flash compatible with a 64-bit?? And until then, is there anything I can do which will make playing games in Flash less frustrating?

Thanks! Karen

Discussion is locked

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Flash IS compatible
Mar 16, 2011 11:10PM PDT

Flash IS compatible with all 64-bit versions of Windows, you just have to be sure to use a 32-bit browser.

Why it's not working for you is a whole other story, and it doesn't matter which browser you use, the Flash runtime is still the same, so the results will be the same.

Is it just a particular set of games that don't work, and things like YouTube are fine, or is it everything that doesn't work?

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Try this.
Mar 16, 2011 11:52PM PDT

Goto http://www.adobe.com/software/flash/about/ and test your current Flash plugin.

If it works, right click inside the flash window and select Settings. In the small window, remove the tick for "Enable hardware acceleration".

Close down the browser and re-test. Try that for each browser.

See if that stops the system from crashing.

Mark

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Thank you both!!
Mar 17, 2011 1:00PM PDT

First off, Jimmy I should have been much clearer when I wrote my original post. It was late and I was trying to get as much information in there without sounding like a complete idiot! When I installed IE and Firefox, I made sure they were both 32-bit browsers. And in answer to your question, YouTube works fine. So it IS just these particular set of games on FB that I seem to having problems with. I apologize for not stating my first post clearer.

Mark, I had opened my mail while in Chrome so I followed the link you provided to Adobe. Right clicked and unchecked the "Enable hardware acceleration". Closed out Chrome. And followed the same directions for IE and Firefox. Neither had the boxed checked. I decided to access FB through Chrome since this was the browser which had the most problems. I was able to play the games! Hooray! It did crash at one point when I left the game open (but not playing it), but for the most part it was working great!

Thank you BOTH for taking the time to help me! I really thought I wouldn't get an answer for a few days. I wouldn't call myself stupid when it comes to computers, however, I know when the problem is outside of my scope of knowledge. I learned something new today....again, Thank You!!

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Glad you got it sorted,
Mar 17, 2011 9:49PM PDT

and thanks for letting us know.

I will have to remember that changing that setting in one browser makes the change in all browsers. It must make changes in Adobe's core files on the hard disk.

It's a strange problem. As I understand it the latest Adobe Flash update introduced some graphic effect or control that not all graphic cards support. Changing this setting disables that.

Mark