Or no one can tell you what to do next.
Here's my suggestion. Sign up at bleepingcomputer.com and follow their directions. Unfortunately I am running into PC users that install these virus and have never found such to travel with hardware like an USB mouse.
That said, I do run into PC owners that the PC has serious hardware failures that they want to call our as a virus. Some of these owners are lost as they "want to believe" and will not work the issues. Or they expect free repairs to prove it is what it is.
I will share that for those users we give the nod to a Chromebook or Linux.
Hello i have some serious virus. It happened to me before 3 years ago. I replaced all devices and got a new router at the same time and all new accounts. This fixed it. However, it returned. I thought i was hacked on my pc. At first i saw someone was remote on my pc. Windows 10. I tried blocking this by turnint off remote desktop services and winrm. Also did this with script in powershell. Eventually my pc broke and i couldnt start my laptop ever again. Now i borrowed a laptop. After 2 days i notiflced i have a shortcut virus. At first i saw a weird device turning up. Steelseries PS/2 keyboard Forwarding device. All info unknown. I removed this and my external usb bluetooth mouse and touchpad still worked. However it pops up again after i log on or after some time again. Now i found out i have a shortcut virus. I had the same on my broken laptop as i had the same issues. I used antivirus software and defender. Nothing was ever detected. I think my usb mouse contains badusb mallware with a shortcut virus. It spreads fast. Its already everywhere after using this borrowed laptop for 3 days. I tried what was suggested with cdm.exe as admin but i didnt get rights to perform the actions suggested online. The mouse is not connected. Only have a lan cable connected. I tried fresh install but it didnt happen with no error messages. My firewall from norton is messed up and i have no controll to change it. My mouse from mousepad is moving across the screen and all sorts of stuff happen. Im sure it is shortcut virus. So i have to act quickly. That is why im asking advice here before turning on the laptop again. I dont have much time before this laptop will be potatoes as well and i need a very effective method before i do anything myself. Pleae help. Thanks in advance.