1. Try again in Safe Mode.
2. Housecall.
3. Turn off System Restore since it could be there and there is no way for norton to remove such from there. Turn SR back on when done.
4. Not cleaned? Head to the Virus forum.
Bob
My Norton antivirus program identifies the virus by name as Download.Trojan but their efforts to repair,quarantine or delete the virus have all failed.Now what? I'm using Windows XP and generally use Firefox or IE.

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