Try a Factory Reset first. Then have the phone maker reload the phone (some call it flashing.)
More about this nasty at http://arstechnica.com/security/2015/11/new-type-of-auto-rooting-android-adware-is-nearly-impossible-to-remove/
My phone is infected by a virus called:
I've done some research on google but i can't find much.
I can't reset my phone because when i press reset nothing happens.
the system shuts itself down when i try to do something, like 360 security, to remove it,
also when i try to reset it like: (shut the system down and press on/off-button, volume-up and down(don't know the name:P)) android says update.app isn't available
does anyone know what to do?
Sorry for my bad english, it isn't my native language
Please don't say it was stupid to download things from the internet, I know that already