Sorry but as you can see the answer changes with the OS and file system in use.
I'm using Ad-Aware to scan my computer. The Ad-Aware programs always hangs while scanning inside the \System Volume Information\_restore\ directory. I'm guessing this is where Restore points are written to and that there is a file in a restore point that causes trouble for Ad-Aware.
I want to clear this up so I removed all Restore points by turning off Restore points in Control Panel|System. However, after doing so my anti-virus program found a virus in \System Volume Information\_restore\ and Ad-Aware still hangs while scanning inside the _restore directory.
When I try to view the contents of \System Volume Information a message pops up saying it is unaccessible and access is denied.
Would someone please help me clear out the nasty things that are hiding inside my computer, particularly inside the \System Volume Information\_restore\ directory?
Thank you in advance.
DId u try to scan in safe mode? these types of viruses in system volume can be tricky to get rid of. Try using 'hijack this' and post your results to a reputable forum like bleeping computers or ; also try spybot search and destroy. I was told also to clean out the temp files and other unecessary files. I've used ccleaner & clean up.
Keep in mind that you may have to use several other programs to do the job. And it may take time. also, some online scanners are good too. good luck
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