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General discussion

Virus in Restore Point?

by ervinn Aug 4, 2007 12:56AM PDT

I'm using Ad-Aware to scan my computer. The Ad-Aware programs always hangs while scanning inside the \System Volume Information\_restore\ directory. I'm guessing this is where Restore points are written to and that there is a file in a restore point that causes trouble for Ad-Aware.

I want to clear this up so I removed all Restore points by turning off Restore points in Control Panel|System. However, after doing so my anti-virus program found a virus in \System Volume Information\_restore\ and Ad-Aware still hangs while scanning inside the _restore directory.

When I try to view the contents of \System Volume Information a message pops up saying it is unaccessible and access is denied.

Would someone please help me clear out the nasty things that are hiding inside my computer, particularly inside the \System Volume Information\_restore\ directory?

Thank you in advance.

Discussion is locked

5 Posts
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Link on how to gain access to that.
by r. proffitt Former Forum moderator Aug 4, 2007 12:58AM PDT
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re;virus in restore point
by azyardies Aug 4, 2007 9:03AM PDT

DId u try to scan in safe mode? these types of viruses in system volume can be tricky to get rid of. Try using 'hijack this' and post your results to a reputable forum like bleeping computers or ; also try spybot search and destroy. I was told also to clean out the temp files and other unecessary files. I've used ccleaner & clean up.
Keep in mind that you may have to use several other programs to do the job. And it may take time. also, some online scanners are good too. good luck

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Turn off the system restore service.
by Me, Myself and You Aug 4, 2007 10:54AM PDT

Then (from safe mode if necessary) delete System Volume Information.

Then save yourself a whole load of future hassles by not bothering to turn the service back on.

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Not sure about that.....
by MarkFlax Former Forum moderator Aug 4, 2007 8:52PM PDT

The advice, "Then save yourself a whole load of future hassles by not bothering to turn the service back on", is not one I would normally give.

Creating System Restore points has saved me from misery many times.

Mark

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Whatever works for you :)
by Me, Myself and You Aug 5, 2007 6:50AM PDT

I myelf dont like SR. But yes, in the past, in my novice years, it too did save me. I just prefer to be without it now, and have so far not suffered.

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