Please try the steps below:
Download ALL of the tools below on a friend or family member's, CLEAN computer and copy them to a CD or flash drive, then transfer them to the problem machine.
First, after transferring it to the problem machine, run the following tool to help allow the removal programs below to run. (courtesy of Grinler at BleepingComputer.com)
There are 4 different versions. If one of them won't run then try to run the other one. Be patient.... as a black window should open, then close after finding all the background programs.
Vista and Win7 users need to right click and choose Run as Admin
You only need to get one of them to run, not all of them.
IMMEDIATELY after running the "Rkill" tool above, run/install the Malwarebytes and SuperAntispyware installer and update files from the links below which you've also copied to a CD or flash drive, and transfered to the problem machine. Do NOT restart the computer after running Rkill.
Once downloaded and before transferring Malwarebytes and SuperAntispyware to the problem machine, rename the program installer "mbam-setup.exe" file to something else like "Gogetum.exe", then copy the installer file and the update file to a CD or flash drive.. Transfer the file to the problem machine, then install the "Gogetum.exe" file, then run the update to get the program current.. After that, run a full system scan and delete anything it finds.
Malwarebytes Installer Download Link (Clicking on the links below will immediately start the download dialogue window.)
Malwarebytes Manual Updater link
Next, install and run a full system scan with the SuperAntispyware program and the manual updater from the links below. As before, you may need to rename the installer file to get the program to install.:
SuperAntispyware Manual Updater
In a few situations, in order for the program to run, it was also necessary to rename the main "mbam.exe" file also after installing it.. It resides in the C:\Programs Files\Malwarebytes Antimalware folder....
Hope this helps.......
I have McCafee and have done scans on my computer and nothing found, but my computer has been acting weird for example very slow, non-responsive etc. well i was on an health insurance website when all of a sudden this window popped up saying VSCAN7 and that my computer is infected and started listing all of the trojans and spyware and there is icon to press in order to the spyware and virus removed. well abviously i did not click on anything. my question is if there were spyware and virus why wouldn't the 2010 MaCafee found them and removed them. what do you think and what should i do