Please help me. Suddenly, my laptop computer keyboard is screwed up. I don't know what happened.
Here is what I get when I type the main keys on my keyboard now:
As you can see, there is some kind of a bug in my computer system. I have never experienced this before, and am completely baffled as to how this could have happened. It happened overnight. Could this be the result of spyware or a computer virus?
I am typing this message to you on my other computer, a Dell PC running Windows XP. My laptop is a Compaq Presario 1692, about 9 or 10 years old, running Windows XP. I can't type anything on my laptop now until I get this keyboard problem fixed. Is it repairable? Why is my keyboard suddenly typing the wrong characters instead of what they are programmed to type? For example, when I type the 0 (zero) I get an asterisk, the U is a 4, and so on.
Last night, I was doing my routine e-mails and checking a website for medical information called
Web-MD.com, then I logged out and closed all internet windows. (I am using Mozilla Firefox as my web browser, so it can't be from some virus on Internet Explorer.)
Then I did my routine 6-months disc defragmentation on both my PC and my laptop, and went to bed.
This morning when I went to check my e-mail, I found I couldn't log on because the keyboard was not typing the right letters. It's a good thing I saved my log-on passwords in a secret password file or I wouldn't be able to use my laptop at all now. I use my laptop for internet, and my PC is a stand-alone without any internet access, and I only transfer files between the computers when I need to using a flash drive USB device, which is safer than using floppy discs or even CDs.
I had to copy and paste my e-mail addresses and passwords into my e-mail programs to use them.
And now I can't type any e-mail responses without getting this laptop repaired, if that's possible.
I tried shutting the laptop down and rebooting it a couple of times, but that did not fix the problem.
Curiously, though, when I was logging onto Windows XP with my user password, it typed it correctly and I was able to get into my own environment. This leads me to believe this may be a computer virus.
I don't have a firewall in place and maybe that's why.
I can't really afford to upgrade or replace my old laptop with a new one, so can you please help?
Can you please help me and let me know what I need to do?